Tap Room Captain

Purpose: The purpose of this position is to assist with the operations of the tap room as assigned during designated captain shifts to learn and grow with Sun King.

Duties/Responsibilities:

• Pour delicious craft beer and beverages to customers through pints, growlers and kegs
• Ensure each guest is treated with the best possible customer service
• During captain shifts, coordinate tap room staff in the assignment of shift responsibilities
• Perform opening and closing duties as necessary (includes counting cash drawers and recording amounts)
• Maintain cleanliness, appearance and organization of the tap room
• Ensure proper operation of the POS system
• Check daily inventory levels in the tap room
• Communicate staffing, inventory and currency needs to the ordering manager
• Address all customer service needs in a timely fashion and to ensure guest satisfaction
• Other duties as assigned

Qualifications/Requirements:

• Excellent customer service skills
• Excellent written and verbal communication skills
• Excellent interpersonal, leadership and problem-solving skills
• Strong time management, analysis and judgement skills
• Experience with MS Word and Excel
• Knowledge of craft beer
• Flexible or open availability
• Forklift certification (can be obtained on the job)

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• Employee discount

Work Location: In person