Tasting Room Concierge (Guest Check-In & Reception)

ABOUT US

Kynsi Winery is a family run operation focused on producing limited production wines from renowned Central Coast vineyards.

JOB DESCRIPTION

Kynsi Winery is seeking a dynamic and professional Tasting Room Concierge to be part of our wonderful team. The Concierge is responsible for greeting guests at the host stand, reservation check-in and seating, and taking over-the-phone reservations.

This is a great entry position for someone looking to gain experience in hospitality and the wine industry.

PRIMARY RESPONSIBILITIES

• Welcoming Guests: Greet visitors warmly upon arrival.
• Guest Check-in: Providing menus and seating guests
• Making Reservations: Manage reservations for tastings, both in person and over the phone or email.
• Answering Phones and Returning Calls and Emails: Manage incoming calls, return voicemails, and respond to emails promptly and professionally.
• Maintaining Cleanliness: Ensure the reception area, tasting room, bathrooms, and other visitor spaces are clean and well-organized, bussing tables as needed.
• Stocking Supplies: Keep track of and replenish brochures, wine lists, and other materials needed for guests.

REQUIREMENTS

• Applicant must be at least 20 years old.
• Host experience is preferred; basic wine knowledge is a plus.
• Enthusiastic with excellent communication skills; always maintains a positive and friendly demeanor and can communicate clearly and effectively with guests and staff.
• Able to multitask in a fast-paced environment, including answering phone calls and managing guest arrivals.
• A team player who helps keep the tasting room and other areas clean and stocked.
• Able to lift at least 40 lbs. and stand for long periods (4-8 hours)

This is not a server or managerial role.

This is a part-time position with weekend availability required (every Saturday and some Sundays).

· Flexibility to work most holidays and future occasional events is required.
We are closed on Thanksgiving, Christmas Eve, Christmas Day, New Year's Day, and Easter.

COMPENSATION

Starting at $16.90 + Tip out (Tips add $5+/hr. on average)

Please submit a cover letter introducing yourself, along with your resume and current references.

Job Type: Part-time

Pay: From $16.90 per hour

Benefits:

• Employee discount

Shift:

• Day shift

Application Question(s):

• What is hours are you available to work on Saturday and Sunday?

Experience:

• Hospitality: 1 year (Preferred)

Work Location: In person