Tax Controller – U.S. Tax Department

Make sure to read till the end—applications without the completed assignment will not be considered!

A fast-growing U.S.-based legal technology company is hiring a Tax Controller to join its Karachi-based office. This is a client-interaction role requiring fluent, professional English and experience in customer support or client account management. The Tax Controller bridges the communication between our clients (U.S. Small Business Owners/Entrepreneurs) & Our Accountants (U.S. Certified Public Accountants - CPAs).

The Tax Controller position is both respected and pivotal within our company, offering a remarkable opportunity for career advancement and increased responsibility over time, all while being part of a dynamic and supportive team. This role entails gaining insights into business ownership and tax structures in the United States. The Tax Controller should possess a foundational understanding of accounting principles to effectively work with clients in gathering comprehensive yearly financial statements, which our accountants use for preparing business income taxes. The primary duties include serving as the main point of contact for clients regarding basic business tax inquiries and identifying the necessary documents clients must provide to tax preparers at the end of the tax period.

Key Responsibilities:

• Collaborate with U.S.-based CPAs on tax-related compliance tasks
• Serve as a primary point of contact for client communication and account support
• Gather, review, and organize documentation related to tax compliance
• Maintain high standards of service quality and client satisfaction
• Troubleshoot client concerns and ensure timely follow-ups
• Support internal coordination to streamline workflows and reporting processes

Key Requirements:

• Impeccable written and spoken English with a neutral accent
• Client support or customer service experience (especially in a professional or financial services setting)
• Strong interpersonal and communication skills
• Ability to manage multiple tasks and deadlines with precision
• Must be based in Karachi and able to work on-site during the night shift

Preferred (but not required):

• Experience with U.S. tax or compliance reporting

Why Join Us:

• Competitive monthly compensation in PKR
• Long-term career growth opportunities within a U.S. corporate environment
• Exposure to U.S. tax operations and global client services
• Collaborative, high-performance team culture
• Office located in a central area of Karachi

Competitive Salary: PKR 250,000–350,000/month (Approx.. $850 – $1,250 USD)

To Apply:

1. Submit your resume and a brief cover letter highlighting your English proficiency and client service experience.

2. Please send a short audio or video via private message addressing both points below:

• Share something about yourself not included in your resume
• Explain, in simple terms, the difference between a Profit & Loss statement and a Balance Sheet

Shortlisted candidates will be invited for an interview and language assessment.

Job Type: Full-time

Pay: Rs250,000.00 - Rs350,000.00 per month

Experience:

• English-speaking customer service: 2 years (Required)

Work Location: In person