Tax Enforcement Investigator I

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

The Riverside County Office of the Treasurer-Tax Collector is seeking a bilingual in Spanish Tax Enforcement Investigator I to support the Tax Enforcement Unit in the Riverside location.

The Tax Enforcement Investigator I will be responsible for collecting delinquent unsecured property taxes on assets such as business personal property, mobile homes, boats, aircraft, and possessory interests. This includes conducting fieldwork, contacting taxpayers by phone and in person, setting up payment arrangements, and enforcing collections through bank and property seizures when necessary. The role requires strong investigative and research skills to locate taxpayers and their assets using public records, tax rolls, and bankruptcy files. The candidate will also prepare reports for hearings or litigation and assist with various collection activities including DMV holds, State Intercept programs, secured tax collection, and tax sale postings. This role requires weekly travel throughout Riverside County (including up to Blythe) to visit taxpayers' properties in the field and request payment.

The most competitive candidates will have prior experience in tax collection or debt recovery, with a strong understanding of tax codes and legal procedures. They will possess excellent investigative skills, be able to locate hard-to-find taxpayers and assets, be comfortable with fieldwork, and have experience negotiating payment arrangements. Additionally, proficiency with Microsoft Excel and preparing reports for hearings or litigation, strong communication, problem-solving, and organizational skills, and ability to work collaboratively and adapt to changing needs are highly desired.

Incumbents of Tax Enforcement Investigator I are expected to promote to the next higher level of Tax Enforcement Investigator II after acquiring the necessary experience and demonstrating satisfactory job performance.

Meet the Team!

The Riverside County Office of the Treasurer-Tax Collector is a group of dedicated public service professionals managing the collection of property taxes and safeguarding public funds, all while ensuring a valuable taxpayer experience. Their mission is the sound investment of public funds, fair, efficient tax collection, and exceptional public service.

EXAMPLES OF ESSENTIAL DUTIES

• Utilizes phone, electronic and personal visits or filed work to locate and contact individuals and organizations to secure information and enforce compliance with specific provisions of tax laws, rules, or regulations; disseminates relevant information in order to enforce compliance with the tax law.

• Analyzes balance sheets and profit and loss statements; reviews recorded documents for encumbrances on real or personal property to determine the equity in such property for seizures or priority of liens; investigates possible tax evasions.

• Assist with the seizures and impound of personal property for tax delinquencies; represents the County at administrative hearings regarding the seized property and arranges for the sale of the seized items; investigates complaints.

• Verifies tax liability and secures evidence for court prosecution when necessary.

• Establishes and maintains cooperative relationships with Federal, State, and local government agencies.

• Prepares reports and correspondence; reviews bankruptcy and State and Federal court files; and testifies in court when required.

• Consults in-house and external directories and personally contacts management companies, owners, and lessees to locate delinquent taxpayers; collects routine delinquent unsecured tax bills of a lower dollar amount.

• Researches returned tax bills and notices for new addresses; conducts research on mobile home tax accounts and coordinates efforts with the Assessor and State of California.

• Researches Federal and State court files, particularly for bankruptcy accounts.

• Researches County records at the Assessor-County Clerk-Recorder, Community Health, Superior Court, and Registrar of Voters' offices; responds to phone calls for Tax Enforcement Investigators as needed.

MINIMUM QUALIFICATIONS

OPTION I

Experience: Two years of experience in the collections, investigative or law enforcement fields which must have included the collection of pertinent financial information via face to face interviews and research; and applying skiptracing techniques, or determining and scheduling payments, or determining legal action to be taken on delinquent accounts.

OPTION II

Experience: Two years of experience in unsecured portions of Revenue and Taxation Code, including tax bills, notices, payments, refunds, and liens; and Federal Bankruptcy Act and Bulk Transfer Act, or mobile home property taxes and tax clearances.

BOTH OPTIONS

Education from an accredited college or university may be substituted for one year of the required experience on the basis of 16 semester or 24 quarter units in business administration or related field for one year of experience.

Knowledge of: Unsecured portions of Revenue and Taxation Code, including tax bills, notices, payments, refunds, and liens; Federal Bankruptcy Act and Bulk Transfer Act; mobile home property taxes and tax clearances; basic mathematics, including interest computations.

Ability to: Establish and maintain effective relationships with diverse individuals and groups within the County organizational structure and the community; resolve complaints and function effectively in complex, sensitive, and stressful situations; analyze data researched and proceed logically to next step in securing necessary/additional information; efficiently read road maps; utilize micro-tape recorder; follow oral and written instructions completely and accurately.

SUPPLEMENTAL INFORMATION

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APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

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