Taxi Dispatch Specialist-London based Taxi Firm

Job Description

We are seeking an experienced Taxi Dispatch Specialist to join our London-based taxi company into our back office in Gulberg Lahore. As a key member of our team, you will be responsible for managing and coordinating taxi dispatch operations to ensure smooth and efficient service for our customers.

Key Responsibilities:

• Handle inbound calls, take bookings, and assign jobs to drivers.
• Dispatch taxis efficiently using our taxi dispatch software.
• Monitor and track drivers to optimize response times and service quality.
• Communicate with drivers and customers to provide real-time updates.
• Resolve any dispatch-related issues and ensure customer satisfaction.
• Maintain records of bookings, driver availability, and job status.
• Work collaboratively with the customer service team to enhance service efficiency.

Requirements:

• Prior experience in taxi dispatching, preferably in London.
• Familiarity with taxi dispatch software and GPS tracking systems.
• Strong communication skills and ability to multitask in a fast-paced environment.
• Excellent problem-solving skills and attention to detail.
• Ability to work flexible hours, including weekends and evenings.

What We Offer:

• Competitive salary based on experience.
• Opportunity to work with a growing taxi company in London.
• Supportive team environment and career growth potential.

If you have the skills and experience to manage taxi dispatch operations efficiently, we’d love to hear from you!

Apply now to join our team!

Job Type: Full-time

Pay: Rs210.00 - Rs310.00 per hour

Application Question(s):

• Do you have a Uk or London Taxi Dispatch Experience?
• Are you based in Lahore?
• Are you fluent in English?
• Are you available to start immediately?

Work Location: In person