Taxi Dispatcher

Hiring experienced Inbound Customer Service Representatives (CSRs)/ Operators to work for a Taxi Company based in the United Kingdom.

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Job responsibilities include ;

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*Answering Inbound calls.

* Taking the airport and local taxi bookings.

*Booking over the phone, email or online and input data accurately into the software provided by the clients.

Providing a price quotation to the customers.

*Responding to emails and live chat inquiries as required.

Deal with queries related to the company and bookings.

*Create a positive brand image in front of the customers.

**Respond to client inquiries promptly and professionally.

*Liaise with clients, colleagues & drivers, and always working for the best interest of the company.

*Dispatch and distribute jobs in time and according to the company's procedure.

Punctual, reliable and responsible as per shift requirements.

Organized execution of daily tasks assigned by the company.

Requirements for the job ;

*UK returnees would be preferred.

Fluent English speaking and writing skills required. (Preferably British English)

*Shift timings are rotating and you are expected to work on a ROTA