Customer Service Representative

Job Title: Customer Service Representative

Location: Phase-VII, DHA Karachi

Company: Vehicle Tracking

Key Responsibilities:

• Monitor vehicle movement using GPS tracking systems
• Coordinate with drivers and fleet supervisors to ensure timely operations
• Identify irregularities in routes, delays, or deviations and report accordingly
• Generate and maintain daily fleet activity reports
• Respond to alerts and take necessary actions in case of emergencies or route violations
• Ensure data accuracy and system integrity
• Support the operations team with other tracking and administrative tasks as needed

Requirements:

• Bachelor’s degree in any discipline (Fresh graduates welcome to apply)
• 0–1 year of experience in a similar role or in operations/logistics (preferred but not required)
• Good communication skills in English and local language
• Strong attention to detail and ability to multitask
• Basic knowledge of MS Office (Excel, Word)
• Willingness to work in shifts, including weekends or night shifts if required

Shift: 8 hours (Morning, Evening, Night)

Job Type: Full-time

Pay: Rs40,000.00 - Rs45,000.00 per month

Work Location: In person