Tea Barista Full Time (NY - 86 St)

HEYTEA 86 St - Tea Bar is coming soon and is now hiring full-time crew members!!

Key Responsibilities:

• Prepare and serve a variety of freshly made tea beverages, including those made with fruits, milk, tea, tapioca pearls, and other creative toppings, following established recipes and quality standards.
• Ensure the correct ingredients and proportions are used for each drink, including tea, milk, fresh fruits, tapioca pearls, and other toppings.
• Maintain cleanliness and organization of the barista station, including prepping ingredients (e.g., cutting fruits) and cleaning equipment.
• Provide excellent customer service by greeting customers, taking orders, and offering recommendations.
• Assist in inventory management, ensuring all ingredients (including fruits) and supplies are stocked and stored properly.
• Adhere to company health and safety regulations, ensuring a safe and clean environment for customers and staff.
• Handle cash and process transactions accurately and efficiently.
• Assist in training new team members on drink preparation and operational procedures.
• Support store operations as needed, including working overtime hours when required by business needs and in compliance with applicable labor laws.
• Stay updated on new menu items, seasonal specials, and promotions to enhance the customer experience.
• Perform other duties as assigned by the Store Manager or Supervisor.

Shift Expectations

• Day Shift: Team members are expected to arrive on time and complete opening preparation tasks, including setup and ingredient prep. This role requires strong time management skills and a high sense of responsibility.
• Night Shift: Team members will support closing operations, including end-of-day cleaning and organizing tasks. Night shifts are eligible for a shift allowance, in accordance with company policy.

Training & Growth Opportunities

• The store operates with multiple workstations and responsibilities. Team members are expected to demonstrate strong hands-on ability and a willingness to learn.
• New hires will start from foundational tasks and gradually receive position-based training and assessments.
• Based on performance and successful completion of evaluations, team members may be eligible for pay increases or internal promotion opportunities.

Qualifications:

• Prior experience in retail, food service, or hospitality industries.
• Strong leadership and decision-making skills.
• Excellent communication and customer service abilities.
• Willingness to learn, adapt, and take on different tasks within the store.
• Ability to work flexible hours, including weekends and holidays.
• Ability to thrive in a fast-paced environment.

Physical & Essential Job Requirements (for Barista)

As a barista, you are expected to perform a range of essential job functions in a fast-paced, customer-facing retail environment. You must be able to perform the following duties, with or without reasonable accommodation:

• Stand and walk for extended periods (up to 8 hours per shift)
• Lift and carry items weighing up to 30 pounds, including ingredients, containers, and supplies
• Reach, bend, twist, and perform repetitive hand and wrist movements for drink preparation
• Move throughout the store to interact with team members, operate equipment, and serve customers
• Work in a loud, high-energy environment with fluctuating temperatures
• Follow food safety, sanitation, and equipment cleaning procedures
• Communicate effectively with customers and team members in a clear and professional manner

You must be able to meet these physical and functional requirements as part of your essential duties in this role.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Experience:

• Guest services: 1 year (Required)
• Food & beverage industry: 1 year (Required)

Language:

• English (Required)
• Chinese (Preferred)

Work Location: In person