Key Responsibilities
- Academic & Course Support
- Respond to course-related queries across Business, Finance, Accounting, Psychology, and Technology (training provided).
- Review and assess student submissions for completeness and basic rubric alignment (non-grading support).
- Upload, organize, and audit course content on LMS (files, modules, assignments, quizzes, discussions).
- Communication & Coordination
- Manage curriculum-related emails from U.S. colleges/universities; ensure prompt, professional responses.
- Participate in educational forums/discussion boards as required by client institutions.
- Escalate academic or technical issues to faculty/lead promptly with clear documentation.
- Quality & Compliance
- Create and proofread content with zero grammatical errors and clear structure.
- Maintain academic integrity, data privacy, and process adherence.
- Track deadlines, turnaround times (TAT), and maintain accurate logs/reports.
Qualifications
- Any UG/PG with excellent communication skills (freshers or 1–2 years’ experience preferred).
- Strong English (written & spoken); confident, concise email writing.
- Basic understanding/interest in U.S. curriculum areas: Technology, Finance, Accounting, Psychology (training will be provided).
- Monday - Friday work from office, Saturday Work From Home
Required Skills
- Strong analytical skills and attention to detail.
- E-Learning operations, curriculum coordination, student management, email management.
- Ability to create error-free content and follow templates/process checklists.
- Good computer proficiency and typing speed.
- Professional etiquette and stakeholder management.
Nice-to-Have (Added Advantage)
- Familiarity with LMS platforms (Canvas, Blackboard, Brightspace, Moodle).
- Experience in a KPO/education/ed-tech environment.
- Exposure to rubrics, academic calendars, and turnaround SLAs.
Compensation & Benefits
- Salary (Freshers): ₹20,000 CTC
- Benefits: PF/ESI, Lunch, Quarterly Incentive Post Confirmation, Yearly Performance Hike, Confirmation Bonus
Email id revathywinsolutions@gmail.com
mbl number 9360084622
Job Type: Full-time
Pay: From ₹270,801.63 per year
Work Location: In person