Team Administrator

Role Overview

The Team Administrator will play a strong role in supporting the Hospitality & Tourism team across both Advisory and Asset Management functions. This individual will ensure the smooth running of day-to-day operations, streamline administrative processes, coordinate internal and external communications, and provide essential support to managers and directors. The role requires a highly organized, proactive, and resourceful individual who can balance multiple priorities, support project delivery, and maintain team efficiency.

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Key Responsibilities

Team & Project Support

• Provide administrative and logistical support across advisory and asset management mandates.

• Assist with project documentation, proposals, presentations, and client deliverables.

• Coordinate the collection and organization of market data, research inputs, and benchmarking material.

• Support consultants and analysts with formatting, proofreading, and compiling reports and studies.

• Monitor project timelines and deliverable schedules to ensure internal deadlines are met.

Operational & Administrative Support

• Manage team calendars, meeting schedules, and travel arrangements.

• Organize internal team meetings, workshops, and client calls, including agenda preparation and note-taking.

• Maintain organized records of contracts, client correspondence, and project archives.

• Process expense claims, invoices, and vendor coordination in line with company policies.

• Serve as the liaison with internal departments (HR, Finance, IT, Marketing, etc.) to ensure smooth operations.

Client & Stakeholder Coordination

• Act as a point of contact for clients, partners, and internal stakeholders for administrative matters.

• Support preparation of client communication material (letters, follow-up emails, meeting minutes).

• Track and maintain a record of client interactions and project pipeline updates.

• Assist in coordinating with external sub-consultants engaged for specialized mandates (e.g., theme parks, cultural assets).

Team Performance & Business Development Support

• Maintain an updated repository of the team’s credentials, track records, and case studies for proposal development.

• Support business development efforts by coordinating RFP responses, assembling proposals, and tracking submission deadlines.

• Update and maintain performance dashboards, KPIs, and fee trackers for active mandates.

• Assist in organizing hospitality industry events, conferences, and client engagement activities.

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Qualifications & Skills

• Bachelor’s degree in Business Administration, Management, or related field.

• 3+ years of experience in administrative or coordination roles (consulting, real estate, or professional services preferred, but hotel operations also relevant).

• Strong organizational and time management skills with the ability to handle multiple tasks simultaneously.

• Excellent written and verbal communication skills in English (Arabic is an advantage).

• High proficiency in MS Office Suite (PowerPoint, Outlook, Excel) and comfort with project tracking tools.

• Strong attention to detail, professionalism, and confidentiality.

• Ability to work independently and collaboratively in a fast-paced environment.

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Key Attributes

• Proactive problem solver with a “can-do” attitude.

• Strong sense of ownership and accountability.

• Team-oriented, adaptable, and client-service focused.

• Ability to anticipate team needs and act with discretion.