Team Coordinator

Company Overview

BFL Group is one of the world’s leading off-price retailers of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and Southeast Asia.

Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite – all at up to 80% off the original retail price for fashion designer brands. Our unique “Treasure Hunt” model ensures there is always something new to explore, desire and discover within our stores. Our customers walk out with new items every time they visit any of our stores.

Job Description

Job title: Team Coordinator

Department: Creative.Online

Role Purpose:

As a Creative Team Coordinator, you are responsible for managing the day-to-day operations of the creative team, ensuring projects are executed smoothly, deadlines are met, and communication flows effectively between the team and stakeholders.

Key responsibilities:

Project Management

• Organize and prioritize tasks and projects using tools like Jira. Ensure timely delivery and alignment with project objectives.
• Assign work to team members based on skills, workload, and project requirements.
• Monitor project progress, ensuring deadlines and deliverables are met.
• Identify potential bottlenecks or issues and resolve them proactively.

Communication and Collaboration

• Act as a liaison between the creative team and other departments or stakeholders to facilitate smooth collaboration.
• Facilitate clear and effective communication to ensure project requirements and feedback are understood by all.
• Ensure all team members are aligned on project goals, timelines, and deliverables.

Resource Management

• Monitor team workload and allocate resources effectively to maximize efficiency.
• Coordinate with external vendors or freelancers as needed.
• Address any resource-related challenges by coordinating with the manager.
• Track and manage team capacity to prevent overloading or underutilization.

Quality Assurance

• Review deliverables to ensure they meet project standards and brand guidelines before submission.
• Track revisions and feedback loops to maintain efficiency and quality consistency. Collaborate with the creative manager to uphold the vision and goals of the team.
• Support internal meetings, brainstorming sessions, and team workshops by organizing logistics and maintaining notes or summaries.

Process Improvement

• Develop and implement streamlined workflows for better efficiency.
• Optimize ticketing and tracking systems to improve task management.
• Identify areas for improvement and recommend actionable solutions.

Team Support and Development

• Support team members with relevant tools or suggest training if needed.
• Foster a collaborative and positive team environment.

Reporting and Metrics

• Track and report on project progress, timelines, team capacity, and productivity metrics to your manager.
• Maintain accurate records of completed tasks and upcoming deliverables.

Qualification

• Effectively manage multiple projects and deadlines simultaneously, ensuring that all tasks are prioritized, tracked, and completed on schedule.
• Be proactive in identifying and solving challenges before they impact the project.
• Consistently ensure that all creative projects are delivered on time and of the highest quality.