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Team Lead -Deviation & CAPA

To lead and oversee the Quality Assurance Compliance team in ensuring that all operations comply with cGMP, GDP, ISO, and regulatory requirements . The QA Compliance Process lead is responsible for supervising quality system activities, managing audits and inspections, and driving continuous improvement initiatives to maintain a high standard of quality compliance across the organization.

Quality System Oversight

  • Lead and manage daily QA compliance operations, ensuring adherence to company and regulatory requirements.
  • Oversee the implementation, maintenance, and continuous improvement of the Quality Management System (QMS).
  • Supervise review and closure of deviations, market complaints, CAPAs.
  • Ensure quality system data is analyzed, trended, and reported through compliance KPIs and management reviews.

Audits and Inspections

  • Plan, coordinate, and lead internal audits and self-inspections according to the annual audit schedule.
  • Prepare the organization for regulatory inspections and customer audits; coordinate responses and follow-up on findings.
  • Review and approve audit reports and ensure timely and effective implementation of corrective and preventive actions (CAPAs).

Documentation and Records Management

  • Supervise the control, review, and approval of SOPs, quality manuals, and other controlled documents.
  • Ensure compliance with Good Documentation Practices (GDP) and manage document lifecycle from issuance to archival.
  • Support departments in documentation compliance and timely updates of controlled procedures.

Training and Team Leadership

  • Lead, coach, and develop the QA Compliance team, ensuring adequate training and competency development.
  • Conduct and facilitate GMP and compliance-related training sessions for staff across departments.
  • Foster a quality culture that emphasizes compliance, accountability, and continuous improvement.

Continuous Improvement and Risk Management

  • Lead or participate in quality improvement and risk management projects.
  • Identify compliance gaps and propose systematic solutions.
  • Ensure proper implementation of data integrity principles (ALCOA+) across all quality systems.

Environmental, Health And Safety Responsibilities

  • Follow the company’s Environmental Management System (ISO 14001:2015) and HSE policies in daily work.
  • Actively minimize environmental impacts, maintain a safe workplace, and handle tasks responsibly (e.g. proper disposal of waste, safe use of equipment).
  • Report hazards, non-conformities, or environmental issues to supervisors and support continual improvement initiatives.
  • Leadership and Accountability
  • Quality and Compliance Focus
  • Continuous Improvement Mindset
  • Collaboration and Cross-Functional Coordination
  • Integrity and Professionalism
  • Bachelor’s or Master’s Degree in Pharmacy, Chemistry, Biology, Biotechnology, or a related or equivalent field
  • Minimum 5-10 years of experience in Quality Assurance / Compliance within the pharmaceutical or biotechnology industry, including at least 2–3 years in a supervisory or team leadership role.
  • Comprehensive understanding of GMP, GDP, and ISO 9001 and ISO 14001 requirements
  • Strong familiarity with regulatory guidelines (FDA, WHO, EU).
  • Experience in audits, CAPA, risk management, and QMS systems.
  • Excellent leadership and team management skills.
  • Strong communication, coordination, and decision-making abilities.
  • Analytical thinking and problem-solving skills.
  • Proficiency in MS Office and electronic QMS platforms.

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