To lead and oversee the Quality Assurance Compliance team in ensuring that all operations comply with
cGMP, GDP, ISO, and regulatory requirements
. The QA Compliance Process lead is responsible for supervising quality system activities, managing audits and inspections, and driving continuous improvement initiatives to maintain a high standard of quality compliance across the organization.
Quality System Oversight
-
Lead and manage daily QA compliance operations, ensuring adherence to company and regulatory requirements.
-
Oversee the implementation, maintenance, and continuous improvement of the Quality Management System (QMS).
-
Supervise review and closure of deviations, market complaints, CAPAs.
-
Ensure quality system data is analyzed, trended, and reported through compliance KPIs and management reviews.
Audits and Inspections
-
Plan, coordinate, and lead internal audits and self-inspections according to the annual audit schedule.
-
Prepare the organization for regulatory inspections and customer audits; coordinate responses and follow-up on findings.
-
Review and approve audit reports and ensure timely and effective implementation of corrective and preventive actions (CAPAs).
Documentation and Records Management
-
Supervise the control, review, and approval of SOPs, quality manuals, and other controlled documents.
-
Ensure compliance with Good Documentation Practices (GDP) and manage document lifecycle from issuance to archival.
-
Support departments in documentation compliance and timely updates of controlled procedures.
Training and Team Leadership
-
Lead, coach, and develop the QA Compliance team, ensuring adequate training and competency development.
-
Conduct and facilitate GMP and compliance-related training sessions for staff across departments.
-
Foster a quality culture that emphasizes compliance, accountability, and continuous improvement.
Continuous Improvement and Risk Management
-
Lead or participate in quality improvement and risk management projects.
-
Identify compliance gaps and propose systematic solutions.
-
Ensure proper implementation of data integrity principles (ALCOA+) across all quality systems.
Environmental, Health And Safety Responsibilities
-
Follow the company’s Environmental Management System (ISO 14001:2015) and HSE policies in daily work.
-
Actively minimize environmental impacts, maintain a safe workplace, and handle tasks responsibly (e.g. proper disposal of waste, safe use of equipment).
-
Report hazards, non-conformities, or environmental issues to supervisors and support continual improvement initiatives.
-
Leadership and Accountability
-
Quality and Compliance Focus
-
Continuous Improvement Mindset
-
Collaboration and Cross-Functional Coordination
-
Integrity and Professionalism
-
Bachelor’s or Master’s Degree in Pharmacy, Chemistry, Biology, Biotechnology, or a related or equivalent field
-
Minimum 5-10 years of experience in Quality Assurance / Compliance within the pharmaceutical or biotechnology industry, including at least 2–3 years in a supervisory or team leadership role.
-
Comprehensive understanding of GMP, GDP, and ISO 9001 and ISO 14001 requirements
-
Strong familiarity with regulatory guidelines (FDA, WHO, EU).
-
Experience in audits, CAPA, risk management, and QMS systems.
-
Excellent leadership and team management skills.
-
Strong communication, coordination, and decision-making abilities.
-
Analytical thinking and problem-solving skills.
-
Proficiency in MS Office and electronic QMS platforms.