Team Lead - KDW (Kitchens, Doors & Wardrobes)

Interwood Mobel is looking for a dedicated Team Lead – KDW (Kitchens, Doors & Wardrobes) to join our dynamic team. In this role, you will be responsible for leading a team of sales and design professionals, enhancing customer satisfaction through innovative design solutions while driving business targets.

Key Responsibilities:

• Lead and develop a team of sales/design consultants to meet and exceed sales targets.
• Ensure team members align with KPIs and overall business objectives.
• Foster a culture of excellent customer service, ensuring each client receives personalized design solutions.
• Oversee project execution, including site verification and installations, to guarantee high-quality outcomes.
• Manage orders, dispatches, and payment tracking for ongoing projects.
• Organize and ensure the showroom displays reflect the brand's quality and design standards.
• Implement effective lead generation and follow-up processes to maintain business momentum.
• Utilize AutoCAD and design software to assist consultants in creating accurate and feasible designs.
• Provide consistent progress updates to clients and architects throughout the project lifecycle.

Requirements

Education: Degree in Interior Design, Architecture, or a related field.

Experience: 5+ years in product design or project management in the furniture or interior industry, with a minimum of 2 years in a leadership position.

Skills & Competencies:

• Strong knowledge of kitchens, wardrobes, and doors.
• Proficiency in AutoCAD and other design software.
• Exceptional leadership and team management skills.
• Strong communication and interpersonal abilities.
• Customer-oriented mindset with a commitment to exceptional service delivery.
• Able to manage multiple projects and thrive under tight deadlines.
• Knowledge of production processes and quality assurance standards.