Team Lead, Training

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: New Berlin

Division: Contract
Job Posting Title: Team Lead, Training
Time Type: Full Time

Department: Admin Corporate Ops Safety Training

FLSA Status: Exempt Non-Exempt Job Status: F/T P/T Temporary

Amount of Travel Required (%): 3% Reports To: Manager

Direct Reports: None System Job Title: Training Specialist, Lead (TSL-01)

POSITION SUMMARY

The Training Specialist, Lead will design, develop, implement, and oversee training programs at the site in support of DSV’s overall training strategy. Identify the organization’s training and development needs and assist with creating new initiatives, reform, and improve existing programs. Present training content or supervise trainers and other staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Create and administer tests to determine the employees’ skill levels, performance gaps, and areas of improvement that new training methods could help with.

• Work with program manager on creating and delivering training workshops and courses for employee development.

• Produce training materials using print, presentations, audiovisual means, and digital tools.

• Collaborate with training team to refine training courses and introduce new training activities to help with retention and engagement.

• Measure learners’ progress against established development standards and learning milestones.

• Supervise the creation of detailed and accurate progress reports and ensure both training participants and management receive them in a timely manner.

• Research leading employee development trends and techniques and oversee their implementation into the learning programs within DSV.

• Responsible for training team leads which includes CargoWrite exam preparation.

• Responsible for translating all training material into Spanish language documents.

• Conduct process assessments and observations to ensure processes are working as expected and to track performance inefficiency.

• Conduct daily shift start meetings and send end of shift reports reflecting training progress.

SKILLS & ABILITIES

Education & Experience:

A bachelor’s degree in education, communications, business administration, business management, or related field preferred.

Computer Skills:

• Proficient in Microsoft Office

Certificates & Licenses: NA

Language Skills

• Fluency in English(written and verbal)

Other Skills

• Strong public speaker.

• Working knowledge of field operations and training principles.

• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.

• Time management and organizational skills

• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.

• Ability to mentor, coach, and act as a knowledge resource to other employees.

• Ability to pass CargoWrite basic/plus exam.

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

• Work overtime as dictated by business whether mandatory or voluntary.

PHYSICAL DEMANDS

Occasionally

• Handling/Fingering, Sitting

Frequently

• Bending

Constantly

• Walking and Standing

Ability to Lift/Carry and Push/Pull

• 21-50 pounds

o Reach above shoulder, reach outward, squat, or kneel.

Other Physical Requirements: High frequency of computer keyboarding, high frequency of viewing a computer monitor.

WORK ENVIRONMENT

Work is performed primarily in office and warehouse settings, in all weather conditions, including temperature extremes. Work is often performed in emergency and stressful situations. The noise level in the work environment is usually quiet in office settings and moderate in other situations.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this position description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com