
- Maintain full understanding across all AXA products and services, markettrends,opportunities andcompetitive
- Ensureagents adherencetothesetKPIsand
- Guarantee that each agent pursues all their assigned leadsandreferralsthroughefficienttime
- Receive feedback from agents for all customer facing appointments
- Set objectives for each agent while providing year-round
- Resolveescalatedcustomer
- Analyze sales statistics and generate reports to the line manager that can beusedfor
- Record, store and retrieve both hard and soft customer information, makesuggestions for improving products, services, sales policy and strategy, complywithall relevantlegislation and codesof
- Researchcustomerfilestoidentifypotentialcrosssales
- Perform regular meetings and follow up with the assigned team of agents.
- Contribute to the customer service satisfaction with the sales process, addvalueandensurethatcustomer’s expectations arealways
- Communicate with Operations team on pending business; follow up onissuancerequirementsand issuesthatare
- Maintain a health portfolio by achieving the expected persistency andrenewalrates set.
- Organizeandcoordinateagents’ schedules.
- Research potential leads from business directories, web searches, or digital
- Recruit,hire,andtrainnew
- Receiveand reportonallsales leads.
- Ensure adherence to legal and company policies and procedures andundertakedisciplinaryactionsif
- Trackweekly,monthly,andquarterlyperformanceandsales
- Assistagents andteamtomeetandexceed goals through providing them with guidance, field support, motivation, coaching, trainings and sales technicalities.
- Ensurehighqualitystandardsforthebookof
- Ensure renewals are being met in time and that their reports are being deliveredtothe
- Maintain a strong product knowledge in order to be equipped by the full basketof insurance plansthatservethe customers’
- Maintain sales volume by tracking changing trends, economic indicators and
- Perform all other duties as assigned by
- Bachelor’s degree in any field
- Minimum of 3-4 years of experiences
- One-year in sales management is a plus
- Good linguistic skills
- Good people management skills.
- Teamwork spirit and ability to interact with other
- High organizational and planning
- Very good written and verbal
- Excellent use of Microsoft
- Focused on customer
- Persuasive and goal oriented
- Proactive and pursue continuous self-development that stimulates personal growth
Job Title
Team Leader - Asyut
Employment Status
Full time
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