Team Leader -Warehose and Logistics

Riyadh, Saudi Arabia Posted on 01/11/2026

RolesandResponsibilities-Teamleader

• Completes shift management for the assigned shifts
• Roster Management and its adherence
• Ensuring timely putaway and pickup of stock transfers
• Adherence to all warehouse SOPs in case of excess/shortage or damages received in transfers
• Timely response on transfers pre alerts from source warehouse
• Ensuring minimal delivery breaches and timely handover of orders to drivers
• Ensure timely customer complaint resolution
• Beresponsible for the health and safety of the staff present in the shift
• Must have the ability to handle any crisis via escalation management
• Submit timely end of shift reports and ensure 100% cash collection closure
• Training of core colleagues and DAs on the relevant processes
• Customer initiated returns - ensure CIRC's are picked up and processed as per policy
• Send shift end report for all the activities done
• Follow up with relevant 3rd party vendors directly for any concerns or absenteeism

Requirements KPI's to be monitored

• Delivery Breach %
• Shift adherence % (Delivery staff and core colleague checking as per roster)
• Store shutdown
• Picking TAT
• Putaway TAT
• Transfer picking adherence as per capacity
• Productivity of core colleagues and DAs

Qualifications

• Command over excel/googlesheets
• Previous knowledge of inventory management preferred
• Previous experience in logistics sector preferred
• Knowledge of English & Arabic preferred