Team Member at Potbelly

Team Member at Potbelly Sandwich Shop

United Concessions Group (UCG) is now hiring Team Members to join their Team at Potbelly Sandwich located inside of the Cleveland Airport!

Potbelly Sandwich Shop is a fast‑casual restaurant brand known for its warm, friendly atmosphere and signature toasty sandwiches, soups, salads, and hand‑dipped shakes. Apply now to be a part of our Team!

Responsibilities

• Preparing, assembling and cooking items according to proper procedures
• Ensuring food safety and sanitation guidelines are followed
• Washing dishes as needed
• Taking guests orders and completing transactions
• Acting as a sales person ( suggestive selling) increasing guest check average.
• Collecting payments (cash, card, etc.), and issuing receipts and talking about guest survey
• Providing guests service, which includes greeting the guest and answering questions about menu.
• Displaying UCG's values
• Prep, Date, and rotate product
• Stocking items and monitoring product rotation
• Basic clean-up
• Follow uniform/appearance guidelines

Job Requirements

• Stands for long periods
• Routinely lifts, carries, and moves materials weighing up to 50 pounds
• Bends, reaches, and moves quickly in tight spaces
• Is legally able to work in the U.S.
• Is able to pass a federal background check
• Executes tasks independently
• Learns and memorizes tasks effectively
• Maintains concentration and focus on tasks
• Performs tasks in small or restrictive spaces
• Works in or around large crowds

Benefits (full time Team Members):

• 401(k) and 401(k) matching
• Health insurance
• Vision insurance
• Dental insurance
• Profit Sharing

Team Member Perks

• Team Member discount
• Holiday pay
• Quarterly bonus
• Opportunities for advancement
• Competitive Pay
• Transportation credits

Referred by one of our team members? Be sure to let your interviewer know and don’t forget to refer your friends too!

No prior experience required, but a passion for customer service and food is preferred.

AAP/EEO Statement

The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.

UCG is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. UCG will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

In the heart of Cleveland, CLE Airport has long welcomed travelers to the city. Since 1982, UCG has proudly managed popular spots like Chick-fil-A, Bar Symon, and Potbelly—ensuring every guest travels well, eats well, and is well while at CLE. Founded in 1979 by Joe and Hayat Rababy, and currently operated by her children and grandchildren, United Concessions Group (UCG) is a 100% family-owned and operated business dedicated to providing exceptional service and innovative culinary experiences to our guests. Inspired by our mission to be a positive, successful, people-centric concessionaire fully devoted to every opportunity we are fortunate to be a part of, UCG embodies a culture of hustle, continuous improvement, and unwavering dedication to our customers and partners.

Pay: Starting at $14.00 / hour

Pay:

• Bonus pay

Benefits:

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• 401(k)
• Referral program
• Employee discount
• Paid training
• Profit sharing

Job Type: fulltime, parttime

Education: No education required

Work location: On-site