Tech Sales Support Eng.

Company: MCV INDUSTRY ( egypt)-

Job Purpose:

The Technical Sales Support Engineer is responsible for providing comprehensive technical support to the sales team and external bodybuilders for both Mercedes-Benz and Chinese trucks and vans The role ensures that vehicle configurations meet customer and technical requirements, supporting the sales cycle from inquiry to order finalization The engineer plays a key role in technical specification development, order validation, and coordination of vehicle customization, contributing directly to increased sales effectiveness and operational efficiency

Job Duties and Responsibilities:

• Provide technical support to the Sales Team for both Mercedes-Benz and Chinese trucks and vans to help secure market opportunities and drive higher sales
• Investigate sales inquiries by studying customer requirements, configuring the appropriate vehicle specifications, and delivering tailored technical offers, detailed data sheets, and vehicle drawings post-spec finalization
• Support bodybuilders by providing technical clarification and guidance to ensure proper vehicle integration with body applications
• Review and confirm all customer purchase orders to ensure technical and logistical alignment with the agreed sales configurations
• Print and verify semi-final vehicle specifications before production and share them with the Sales Team for confirmation
• Issue and maintain a weekly order status report to track progress, highlight delays, and ensure timely delivery of vehicles
• Coordinate with engineering, production, and logistics departments to ensure vehicle orders are executed correctly and on schedule
• Stay current with updates to product specifications, vehicle technologies, and regulatory standards affecting MB and Chinese commercial vehicles
• Contribute to the development of technical documentation and support tools to improve sales efficiency and customer communication

Job Skills and Abilities:

• Solid technical background in automotive engineering, with strong understanding of vehicle systems and configurations
• Proficient in Microsoft Office applications and computer tools; good working knowledge of AutoCAD or similar design software
• Excellent command of the English language, both written and verbal
• Strong communication, negotiation, and time management skills
• Effective team player with the ability to collaborate across departments
• Capable of working under pressure and managing multiple tasks in a dynamic environment
• Excellent communication, problem-solving, and coordination skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment

Qualifications:

• Bachelor’s degree in Mechanical or Electrical Engineering
0-3 years of experience