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Technology is your passion and you genuinely enjoy supporting customers? You want to dive into the world of smart building automation and continuously develop your skills? Then let's go!
Opportunity
As a key point of contact, you will support our partners with advice, hands on assistance, and strong technical expertise - from planning through to commissioning. Your solution oriented mindset inspires our partners and turns projects into truly smart buildings. In an intensive three week bootcamp we will train you to become a certified Loxone expert - practical, comprehensive, and hands on.
Responsibilities
- Provide targeted consulting and coaching to our Loxone partners across the Middle East (primarily electrical contractors and system integrators).
- Act as the first point of contact for planning, installation, and configuration of smart home and building automation solutions.
- Deliver technical support and troubleshooting via phone and remote sessions (screen sharing).
- Independently support planning and project design activities.
- Work closely with the internal support and technical teams.
- Ensure a high level of partner satisfaction and long term collaboration.
- Proactively inform partners about new products, system enhancements, and campaigns.
- Identify project based opportunities and recommend suitable Loxone solutions as a trusted advisor.
- Conduct regular in person training sessions for new and existing partners.
Qualifications
- Completed commercial or technical education (electrical, automation, IT, or similar).
- Previous experience in a sales or customer facing environment is a plus.
- Knowledge of electrical engineering or automation technology is a plus (but not mandatory).
- Strong interest in smart home and building automation technologies.
- Excellent communication and interpersonal skills, and enjoys explaining complex topics in a clear, structured way.
- Comfortable working independently and taking ownership of partner relationships.
- Fluent in spoken and written English (Arabic is a plus).
Seniority level
Mid Senior level
Employment type
Full time
Industries
Appliances, Electrical, and Electronics Manufacturing