Technical Account Manager

We're seeking passionate, driven, and self-motivated Technical Account Manager to join our

Pre/Post-Sales team. If you're eager to grow in a dynamic environment and be part of a company that’s at the forefront of AI innovation, this is your chance to hit the ground running.

VIDIZMO is a USA-based technology company headquartered in Tysons, Virginia, and a Microsoft Solutions Partner in Data & AI, Infrastructure, and Digital & App Innovation. Offering a AI-Powered Intelligence Hub, we empower Fortune 500 companies, large enterprises, governments, and the public sector to securely manage, analyze, and govern their data with complete control and compliance.

Our Multimodal AI Data Intelligence Platform leverages Large Language Models (LLMs) and RAG (Retrieval-Augmented Generation) to deliver powerful capabilities such as auto-tagging, redaction, content summarization, OCR, translation, subtitle creation, object detection and tracking, content search, sentiment and emotion analysis, topic extraction, document classification, and facial attribute detection.

Key Responsibilities

Job Description:

• Develop an in-depth understanding of VIDIZMO Enterprise Video, Digital Media & Digital Evidence Management Solutions, its target industries, markets, and buyer persona
• Creating and deliver technical product and solution demonstrations, presentations, and network designs to our prospects/customers
• Deliver technical pre-sales consultations, and product capability assessments with potential customers, document customer requirements & proposing a winning solution
• Provide support in responding to technical proposals for RFIs/RFPs, creating and maintaining technical documents aimed towards relaying VIDIZMO solutions
• Provide technical support to Business Development & Sales team
• Delivering product and solution training to channel partners, integrators & end-users
• Develop & maintain a broad knowledge of live & on-demand streaming video solutions, streaming video formats & other streaming video platform providers (competitors)
• Develop an understanding of unicast & multicast networks, streaming technologies, video content caching, streaming protocols such as RTSP, RTMP, HLS, Microsoft Smooth Streaming, IIS, firewall configurations required to streaming video, video formats, encoding, variable bit rate, adaptive bit rate, video playback in browsers, HTML5 playback, VIDIZMO iOS & Android apps, Azure, AWS Media & Cognitive Services and Azure/AWS Marketplaces
• Deliver Proof of Concepts (POC), Pilots to customers, channel partners, integrators, and end-users
• Articulating competitive differentiators and value propositions at both technical and business levels
  
  

Essential Skills

• Strong communication skills, both written and oral
• Strong basic technical understanding of Networks, Systems, Software & Cloud
• Ability to Deploy VIDIZMO Solution in various topologies and designs
• Good documentation skills for designing solution by using illustrations, diagrams and written documentation
• Must be detailed oriented and a problem solver
• Demonstrate proactivity & ownership
  
  

Preferred Skills

• Strong understanding of various technologies used in VIDIZMO such as Video, Streaming, On-demand, CDN, Cloud, Cognitive services, Artificial Intelligence, Networks and Business applications
• Has good understanding of the Software Development lifecycle, Analysis, Quality Assurance, Product & Project Management
• Azure or AWS Certifications
• Hands-on experience with Deploying Enterprise IT/Technology Solution & Products
• Hands on experience with Azure or AWS, both IaaS and PaaS
  
  

Required Qualifications

• BS/BSc or MS/MSc in Computer Science
• 2-3 years of experience is required
• Fluent in English communication, written & verbal
• Authorized to Work Legally in the mentioned countries
  
  

Multiple Locations: Pakistan, India, UAE, Australia, Canada & USA

Worldwide Office Hours : 1) US Eastern (UTC -5) , 2) USA PST ( UTC -8) , 3) Central European Standard ( UTC +1 ) , 4) Japan Standard time ( UTC +9)

Benefits: Medical, Health/Life Insurance, Annual Paid Leaves, Commissions, Bonus (benefits vary based on location)