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Technical Analyst

India

We are seeking a highly skilled and experienced Technical Analyst to manage, maintain, and optimize our server infrastructure. The ideal candidate will have hands-on experience with TSplus Remote Access, Acronis backup solutions, and virtualization technologies (VMware, Hyper-V, etc.). You will play a critical role in ensuring high availability, performance, and security of our IT systems.

Key Responsibilities:

Install, configure, and maintain Windows Server environments (2012, 2016, 2019, 2022).
Monitor server performance and availability, ensuring systems are running optimally.
Manage and configure TSplus for remote access and multi-user environments.
Implement and maintain Acronis backup solutions, including scheduled backups, restoration processes, and disaster recovery.
Deploy, configure, and manage virtual machines (VMware/Hyper-V) across multiple environments.
Perform regular system updates, patch management, and security hardening.
Troubleshoot and resolve issues related to servers, remote access, backup failures, and virtual machines.
Create and maintain comprehensive documentation for server configurations, procedures, and recovery plans.
Collaborate with IT team members to plan and implement infrastructure projects.
Ensure compliance with data protection policies and business continuity planning.

Required Skills & Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Proven experience with Windows Server Administration.
In-depth knowledge and hands-on experience with TSplus Remote Access (installation, configuration, licensing, troubleshooting).
Strong understanding of Acronis Cyber Backup or similar backup and disaster recovery tools.
Experience with VMware ESXi, vSphere, or Microsoft Hyper-V.
Familiarity with networking concepts: DNS, DHCP, TCP/IP, VPNs, firewalls.
Ability to analyze and resolve complex technical issues.
Excellent communication and documentation skills.
Strong understanding of IT security practices and protocols.