Technical Content Writer + Editor

About Us

Docyt, pronounced “docket”, is a Silicon Valley-based FinTech startup headquartered in Silicon Valley, that is passionately focused on giving businesses control of their financial data. While great strides have been made in sending and receiving payments, businesses still struggle to aggregate all their financial data, understand it, and use it to make well-informed, timely decisions. Docyt brings order to data chaos.

Docyt is a super app that applies AI (artificial intelligence) across the entire accounting tech stack. Docyt digitizes financial data, automates both income and expense workflows, continuously reconciles QuickBooks®, and generates real-time financial statements. That explains what we do, but here’s why it’s important. A complete, accurate, real-time financial picture empowers businesses to make timely and smart decisions so their business can thrive.

Requirements

What You’ll Do

• Write and edit product documentation, use cases, SOPs, knowledge base articles, and release notes.
• Create video-based help articles and training resources.
• Collaborate with Product, Support, and Operations teams to capture product details and explain features to different user groups.
• Ensure content is accurate, consistent, and user-focused.

What We’re Looking For

• 3+ years of technical writing/editing experience (SaaS or startup preferred).
• Strong ability to explain software features to both technical and non-technical users.
• Prior hands-on experience with SaaS tools, integrations, or productivity software.
• Excellent writing, editing, and communication skills.

Nice to Have

• Experience with content platforms (Notion, Gitbook, Confluence).
• Video creation or visual storytelling skills.
• SEO knowledge.

Benefits

Why Join Us

• Directly shape the content voice and knowledge base of a growing startup.
• Collaborative team culture across product, support, and ops.
• Competitive pay.