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Technical Director
Dubai, United Arab Emirates
Company Overview
Washmen is the UAE’s leading on-demand laundry service, ranked among the world’s top three and globally recognized as the most technologically advanced in the industry.
In three years, our Shoe & Bag Care division has grown into the region's largest aftercare service for shoes and handbags - trusted with everything from daily essentials to six-figure designer pieces - having served 50,000 customers with a 4.9 rating.
We are now advancing our technical expertise and craftsmanship standards to set a new benchmark for luxury aftercare.
Our Ambition: To be recognized as the world’s most advanced independent luxury aftercare house for shoes, bags and leather goods. Having already set new global standards in laundry, we are now bringing the same vision and innovation to luxury aftercare.
Role: Technical Director - Leather CareWe are seeking a Technical Director with deep expertise in luxury leather goods aftercare, repair, and atelier management. The ideal candidate will have experience from Hermès, Louis Vuitton, Berluti, or similar maisons — or with bespoke shoemakers such as Church’s, John Lobb and Edward Green.
This role reports directly to senior leadership and will play a pivotal part in scaling Washmen’s luxury aftercare division into a global reference point for craftsmanship, innovation, and operational excellence.
Key Responsibilities
Lead all technical operations across shoe & handbag cleaning, restoration, and repair
Define and enforce luxury-level craftsmanship and quality standards
Train, develop, and elevate the production team in line with atelier practices
Drive innovation in materials, repair techniques, and finishing Strengthen supplier partnerships and oversee artisan material inventory
Scale operations without compromising artisanal qualityBridge heritage craftsmanship with modern operational efficiency
Candidate Profile
10+ years’ experience in luxury leather shoes & handbags aftercare, repair and atelier management
A leader who balances respect for heritage craftsmanship with the ability to modernize at scaleAtelier and technical leadership background from Hermès, LV, Chanel or equivalent high-end maisons — or with bespoke shoemakers such as Church’s, John Lobb and Edward Green
Expertise in leather, exotic skins, hardware, and finishing techniquesProven ability to scale teams while preserving craftsmanship standards
Willingness to relocate to Dubai
LocationDubai, UAE
Why Join WashmenWork in a fast-growing, innovation-driven environment with the resources and ambition to set new standards.
Our operations span 4 industry-leading facilities totaling over 50,000 sq. ft., a central head office, and a fleet of 100 vans. Powered by a 600-person workforce, we’ve served over 140,000 customers, having processed 170 million garments and 150,000 shoes & bags - and we continue to grow month on month.
Compensation
A bespoke package reflecting experience and expertiseFull relocation support, with housing and car providedTax-free salary
Comprehensive medical insurance
Additional benefits aligned with senior leadership hires
In 3 years, we built the region’s largest aftercare service for shoes & handbags. Now, we’re building it into the world’s most advanced independent aftercare case for luxury leather goods — and we seek a Technical Director who refuses to accept anything less.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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