Technical & Logistics Manager

ABOUT YOUR NEW JOB

Leads the day-to-day operations for managing refrigeration equipment, dispensers, and coffee machines within the assigned territory. Ensures execution of logistics and maintenance activities in line with national plans and supports the commercial strategy by ensuring timely equipment availability and service performance.

ABOUT YOUR NEW JOB RESPONSIBILITIES

Planning & Execution

• Execute the equipment plan for the territory according to Country DEO Manager guidelines.
• Follow distribution and dispatch plans to meet sales team requirements on time.
• Manage equipment movements (installations, relocations, removals) within the territory.
• Ensure 100% compliance with CDE/DEO Local Policy

Field Sales Coordination

• Engage with Field Sales teams to identify equipment needs.
• Support to ensure deployment plans in line with ROI targets
• Report misuse and/ or policy violations within territory accounts.

Maintenance & Service

• Coordinate preventive and corrective maintenance activities with technicians/3PLs
• Track SLA performance to ensure timely closure of service requests.
• Support customer satisfaction regarding equipment functionality in the territory (NPS/CWT)

Logistics & Inventory

• Monitor equipment stock at the territory warehouse (new, refurbished, to be scrapped
• Ensure accurate system entries in SAP and CDE tracking tools.
• Request transfers or withdrawals of equipment as needed.

Supplier Coordination

• Coordinate operational tasks with service providers when applicable.
• Escalate challenges to Country DEO Manager for corrective action.

KPIs & Reporting

• Track territory KPIs such as Installation Lead Time, Cooler Productivity, Equipment Availability, Service SLAs, Retrieval Compliance.
• Submit weekly and monthly reporting to Country DEO Manager.

Continuous Improvement

• Suggest initiatives to enhance service speed, reduce costs, and improve quality of equipment placement.
• Support H&S initiatives and adhere to safety standards.

Team Coordination (if applicable)

• Monitor technicians or coordinators in the territory and support their development.

ARE THSES YOUR SECERET INGRIDENTS

3-5 years of experience in Drink Equipment Operation logistics, maintenance, or equipment operations.

• Good understanding of warehousing rationale
• Strong communication skills with sales teams and customers.
• Proficiency in SAP, Excel (Power BI preferable)
• Strong planning and operational excellence skills.

Key Competencies

• Problem Solving
• Planning & Prioritization
• Commercial Awareness
• Collaboration
• Customer Centric
• Process Discipline
• Accountability

HOW WE WILL SUPPORT YOU

• You’ll have a buddy who will introduce you to the business, your daily routines during your onboarding period.
• International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments.
• 4 unique core values: Customer first, We over I, Make it simple and Deliver sustainably form the foundation of a robust culture that enables continuous and sustainable growth.
• Competitive remuneration and social package

ABOUT YOUR NEW TEAM

We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.

We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.

We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.

And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP."

At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.