Technical Marketing Engineer

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About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

Job Summary

The AI Product Team is responsible for building industry leading products for Enterprise AI. We are responsible for delivering a set of products and services that innovate to enable the world’s largest Fortune 500 companies to build and power generative and agentic AI applications – seamlessly spanning both on-premises and cloud deployments.

We have a unique opportunity in the AI Product team for an experienced Technical Marketing Engineer. This role will be responsible for the newly launched AI Data Engine (AIDE) for NetApp and will work closely with key field technical teams, product management, engineering, product marketing, and other key partners. In this role, you will focus on delivering key technical value propositions to the field and customers through the creation of presentations, solution briefs, blogs, and technical white papers – as well as conducting proactive field training/enablement sessions and creating product-field cohesion by influencing both product development efforts and field initiatives. A candidate who will be highly successful in this role has a passion for understanding key customer requirements for major customer segments and use cases, identifying critical product value drivers and establishing how NetApp delivers differentiated value for achieving customer technical and business outcomes.

NetApp is uniquely positioned in the AI data space as the world’s foremost data and storage solution provider for enterprises, with 10s of thousands of companies entrusting over 100 exabytes of their enterprise data with NetApp. NetApp is also the only storage provider in the world that offers native, 1st party storage across all 3 of the largest hyperscale public clouds (Amazon Web Services, Microsoft Azure, Google Cloud) as well as on-premises in customer managed datacenters – with a single, seamless management control plane across all these topologies.

Job Responsibilities

Authentic experience in enterprise AI/ML and a working knowledge of key AI and enterprise software and infrastructure concepts and capabilities is a must. Candidates who do not possess both are not a fit for the role and will not be considered. E.g.:
Artificial intelligence concepts including server/storage architecture, batch/stream processing, data warehousing, data lakes, distributed filesystems and data pipelining tools, model training, inferencing, as well as RAG workflows.
Working knowledge of Kubernetes & containers.
Knowledge of hypervisors such as VMware ESX, Linux KVM
Unix-based operating system kernels and development environments, e.g. Linux or FreeBSD
Experience with the Cloud Hyperscaler’s and their services (Amazon Web Services, Microsoft Azure, Google Cloud Platform)
Prior experience with NetApp Storage or any other storage is preferred
Experience in building test environments including compute, storage, networking components and enterprise workloads - both in on-prem and in the cloud
Experience in creating content, including but not limited to, videos, presentations, blogs, and technical documents
Ability to communicate in a clear, concise, and professional manner - tailoring the message to the audience, including both verbal and written communications.
Lead, influence, and work with a global team.

Job Requirements

Pre-sales guides and demo narratives to establish technical wins
Technical white papers, reference architectures, presentations, blogs, solution briefs
Demo narratives for solutions and products
Partner integrations and solution validations Conduct periodic sales/partner training and information delivery sessions
Identify what’s working/not working from a pre-sales perspective and make course corrections in technical messaging
Support product launch activities and assist with trade shows, conferences and technical sales training or channel partner training activities
Respond to customer or field inquiries, assist with technical RFPs and work with a cross-functional team of PMs, Architects, and Engineers as required
Product Development Influence
Influence product roadmap and development priorities with “outside-in” field and customer perspectives
Stay current with trends and competitors to identify improvements or recommend product enhancements.

Education

A minimum of 7 years of relevant experience is required; 10 to 12 years of experience working in enterprise software and IT infrastructure or technical marketing is preferred.
A Bachelor of Science or advanced degree in electrical engineering, or computer science or related technical discipline - or equivalent experience - is required.
Demonstrated ability to have completed multiple, complex technical projects.
Demonstrated experience in authoring technical papers, as well as project conceptualization and planning are required.

Compensation:
The target salary range for this position is 180,200 - 268,400 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

Submitting an application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

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