Technical Procurement Operations Specialist

About the Role

We are seeking a highly organized and detail‑oriented Technical Procurement Operations Specialist to support and scale vendor procurement operations for a large, research‑driven organization. This role is ideal for someone who thrives in fast‑paced environments, excels at cross‑functional collaboration, and brings a strong operational mindset to complex, ambiguous workflows. You will partner closely with UX Research teams, procurement stakeholders, and program leadership to streamline processes, enhance visibility, and ensure operational excellence across global initiatives.

Responsibilities

Procurement & Operational Support

• Support and scale vendor procurement operations by developing reusable frameworks for global data tracking, reporting, and service utilization.
• Lead procurement‑related projects to drive process optimization, operational efficiency, and scalable solutions.
• Maintain oversight of procurement queues, monitor team workflows, and ensure timely execution across all operational touchpoints.

Cross‑Functional Collaboration

• Provide guidance to internal teams and UX Researchers on procurement best practices, workflows, and troubleshooting.
• Partner with the Procurement Program Manager to ensure dashboards, trackers, and operational tools remain accurate, up‑to‑date, and actionable.
• Collaborate on cross‑team initiatives and contribute to multi‑team workstreams that enhance operational excellence.

Data, Reporting & Documentation

• Prepare recurring leadership reports and presentations (weekly, monthly, quarterly), highlighting key metrics and insights to inform strategic decision‑making.
• Maintain and update vendor resources, including SOPs, documentation, team wikis, and toolkits, ensuring research teams have access to current and reliable information.
• Contribute to the development of innovative processes, frameworks, and dashboards to improve visibility, efficiency, and decision support.

Communication & Stakeholder Support

• Communicate team processes clearly and triage incoming inquiries to support UX Research teams and cross‑functional partners.
• Ensure consistent, high‑quality communication with engineers, legal teams, external partners, and other stakeholders.

Minimum Qualifications

• 2+ years of project management experience.
• Demonstrated ability to collaborate effectively with peers, cross‑functional stakeholders, and senior leadership.
• Proven ability to manage multiple priorities and deliver results in a fast‑paced, dynamic environment.
• Strong attention to detail with a track record of operating independently and producing highly organized work.
• Strong problem‑solving skills with the ability to troubleshoot complex issues and identify efficient solutions.
• Proficiency in G Suite and data analysis.
• Experience gathering stakeholder requirements and translating them into actionable solutions.
• Ability to communicate effectively with diverse audiences, including technical and non‑technical stakeholders.

Preferred Qualifications

• Experience with data analysis and analytics tools.
• Background in procurement or vendor operations.
• Experience working in early‑stage or rapidly evolving environments with high ambiguity.
• Familiarity with UX Research, operational risk, compliance, or vendor procurement workflows.
• Experience using AI tools to streamline workflows, optimize processes, or enhance operational efficiency.
• Proficiency in SQL and data visualization tools (e.g., Tableau, Salesforce).

Work Location

• US‑based remote role.
• Requires one in‑office visit during the third week of onboarding; fully remote thereafter.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Location: United States (Remote)

Role type: Contract 4+ Month Position

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you or will you in the future require any sponsorship to work in the US?

Language:

• English (Required)