Technical Program Manager, Amazon Regulatory and Trade Services (ARTS)

DESCRIPTION

Come and be the pioneer of Amazon NA Supply Chain technology innovation!
If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast-paced environment while working with smart, passionate business & technical leaders, then this might be the role for you.
At Amazon, we are committed to being the most customer-centric company on earth. North America Supply Chain (NASC) Planning & Execution org is comprised of dynamic teams that shape network planning and execution through the development and application of innovative mechanisms and techniques. Our goal is to enhance the Amazon Fulfilment network to ultimately drive the best customer experience in a reliable and cost-efficient manner that is truly a world-class. NASC is innovating in a number of areas aimed at propelling our customers’ experience by ensuring that we have robust plans in North America Operations and beyond for optimal execution. NASC tech team is hiring a Technical Program Manager (TPM) who will be at the centre of the development of state-of-the-art product suites and make a long-lasting footprint on our organization's path towards Hands Off the Wheel automated optimization.
Our newly developed software systems will include services that make business decisions in NACF Operations that impact billions of dollars per year, integrate with upstream and downstream systems across the supply chain network, manage business rules to enable strategic planning for network-level operational capacity, and improve experience for millions of online shoppers. We have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide. We will leverage technologies in big data, optimization techniques, machine learning, real time analytics and high volume, low latency, high availability services.

This is a contractual position which is ideal for candidates who are looking to deal with scaling challenges at Amazon and ready to build mission critical system software applications and tools. It is also an opportunity for freelance candidates to become domain experts and have an enormous opportunity to make a large impact on the design, architecture and development of consumer products. Depending on individual performance this experience can lead to permanent positions as Software Development Engineers at Amazon.

Key job responsibilities
1. Own and deliver the end-to-end roadmap for projects, ensuring all releases align with ARTS long-term audit, compliance, and risk management outcomes.

2. Lead multi-workstream program planning and execution, including scope definition, prioritization, timelines, risk mitigation, and status reporting for engineering and business stakeholders.

3. Drive requirements gathering across multiple teams, ensuring requirements are clear, complete, and validated before engineering begins implementation.

4. Partner closely with software engineers to translate business requirements into actionable technical specifications and ensure high-quality, secure delivery.

5. Coordinate integration, managing dependencies and ensuring seamless technical alignment.

6. Proactively identify and manage risks, issues, and program blockers, driving timely decisions and escalations to maintain delivery momentum.

7. Lead process improvement and automation initiatives to reduce manual work, and increase operational efficiency.

8. Provide clear, data-driven communication to senior leadership, including program status, risks, decisions needed, and measurable impact.

9. Foster strong cross-functional relationships across engineering, compliance, legal, product, and program teams to ensure consistent alignment and successful delivery of the roadmap.

BASIC QUALIFICATIONS

• 3+ years of technical product or program management experience
• 2+ years of software development experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

• 3+ years of working directly with engineering teams experience

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