Technical Program Manager II

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Technical Program Manager II
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Introduction to the Team
Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

As a TPM II on the Trip Companion team, you’ll help shape the future of travel by driving critical initiatives that reduce friction and elevate the traveler experience. Our mission is to maximize the joy of travel by reducing the burdens of arranging the perfect trip and ensuring that travelers feel supported throughout their journey.. This role will focus on leading efforts across Virtual Agent Control and Expedia’s Conversation Platform, which powers intelligent, conversational experiences across voice, chat, email, and social channels for travelers, partners, and suppliers.

In this role, you will:

• Independently drive execution of technical projects within or across a small set of teams.
• Apply knowledge of the software development lifecycle and program management and engineering practices that can be used (eg. in planning, requirements analysis, design, coding, unit testing, acceptance testing)
• Track project schedules, maintain documentation, and manage risk mitigation plans.
• Communicate progress and changes to stakeholders and ensure alignment with project goals.
• Apply systems thinking to execute holistic solutions that connect people, process, and technology.
• Identify and implement process improvements using established tools and techniques
• Support and facilitate conversations around the product development lifecycle with cross-functional teams.
• Build stakeholder trust and help them explore broader business challenges.
• Create clear, concise communication materials tailored to different audiences.
• Demonstrates an understanding of functional and technical information (e.g. user flows, technical system design and workflows).
• Clearly and confidently articulates decision-making rationale, solutions, methodologies and frameworks to team members and both technical and non-technical partners.

Experience and Qualifications:

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field; or equivalent related professional experience.
• 2-4 years of relevant professional experience, with at least 1 year as a Technical Program Manager.
• Experience leading technical projects and facilitating Agile ceremonies independently.
• Proven ability to communicate and collaborate effectively across technical and non-technical teams.

Preferred Qualifications:

• Background in technology with functional knowledge of concepts like user flows and system design.
• Experience identifying process inefficiencies and proposing actionable improvements.
• Familiarity with the full product development lifecycle and coordinating across multiple teams.
• Ability to create structured documentation and clearly present technical concepts to diverse audiences.
• PMP, SAFe, or a similar project management certification.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®;, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.