Responsibilities
The tasks carried out by technical sales engineers include:
- Searching for new clients who might benefit from company products or services and maximizing client potential in designated regions.
- Developing long-term relationships with clients, through managing and interpreting their requirements
- Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery
- Negotiating tender and contract terms and conditions to meet both client and company needs
- Calculating client quotations and administering client accounts
- Providing pre-sales technical assistance and product education
- Working on after-sales support services and providing technical back up as required
- Arranging and carrying out product training
- Analysing costs and sales;
- Preparing reports for head office and keeping customer records;
- Meeting regular sales targets and coordinating sales projects
- Supporting marketing activities by attending trade shows, conferences and other marketing events
- Making technical presentations and demonstrating how a product meets client needs
- Liaising with other members of the sales team and other technical experts
- Helping in the design of custom-made products
- Providing training and producing support material for other members of the sales team.