Technical Solutions Architect (Datacentre)

Key Accountabilities:

• Attend technical discussion meetings to gather required information for the Technical Design Specification and make sure client requirements are correctly addressed in the solution
• Support the definition of which products consideration for the Approved Product List based on cost benefits analyses and research
• Conduct formal presentation of technical solution to clients and other stakeholders of client organizations
• Develop pre-sales high level design documents, presentation of Products and Services with stakeholders
• Defines interdependencies and identifies dependencies at various phases of deign deployment
• Guides technical implementation team on the approach and technical functions during the project deployment
• Works with Delivery Management, Transition & Transformation, Service Account Management and Center of Excellence team and Client stakeholders to create technical designs, build and operability validation
• Works with Foundational Technologies, Advanced Technologies and Service Management & Delivery to ensure consistent quality approach
• Responsible for ensuring compliance and update to the documentation frameworks to support Service Management & Delivery as well as the Foundational Technologies and Advanced Technologies
• Defines and validates technical best practices for the technical engagement lifecycle
• Attends vendor sessions and extracts relevant information for knowledge transfer, conducts knowledge transfer session for deployment projects, technologies and solutions
• Lead customer presentation preparations and presentations, Sales, Marketing, Foundational and Advanced Technologies and Service Management & Delivery
• Responds to RFI and RFP for individual products and end to end solutions
• Works across Sales, Foundational and Advanced Technologies and Service Management & Delivery to maintain the knowledge of technology process enhancements.

Qualifications, experience and skills:

Qualifications

• Bachelor's degree in Computer Science or related IT field
• ITIL V3 Foundational Certification, preferably ITIL Service Design or Transition Certification

Experience

• 5-7 years’ experience in DC infrastructure solutions, pre-sales, managed services, or product management

Skills

• Design, documentation, writing, numeracy, CAD, presentation skills
• Comfortable multi-tasking and handling alternating priorities as required