Technical Support Engineer- Mechatronics

Technical Support Engineer – Mechatronics

Location: 6th of October City, Egypt

We are looking for a skilled Technical Support Engineer (Mechatronics) to provide expert technical assistance, maintenance support, and troubleshooting for our automated systems and equipment.

About the Role

As a Technical Support Engineer, you will be the go-to person for diagnosing and resolving technical issues across mechanical, electrical, and control systems, ensuring minimal downtime and reliable operation of equipment.

Key Responsibilities

• Provide technical support and troubleshooting for mechatronic systems, including mechanical, electrical, and control components
• Diagnose faults in PLCs, sensors, motors, actuators, and automation equipment
• Respond to technical issues raised by clients or internal teams, both remotely and on-site
• Perform preventive and corrective maintenance on machines and systems
• Assist in the installation, calibration, and testing of new equipment
• Prepare technical reports, maintenance logs, and troubleshooting documentation
• Collaborate with engineering and production teams to improve system performance and reliability
• Train operators and maintenance staff on proper equipment use and basic troubleshooting

Requirements

• Bachelor's degree in Mechatronics, Electrical, Mechanical, or related Engineering field
• 3–4 years of experience in technical support, maintenance, or field service roles
• Good knowledge of PLC systems, electrical circuits, and mechanical assemblies
• Ability to read technical drawings, wiring diagrams, and schematics
• Strong analytical and troubleshooting skills
• Good communication skills and a customer-focused mindset
• Willingness to travel for on-site support when needed

Preferred Qualifications

• Experience with SCADA/HMI systems and industrial networks
• Familiarity with hydraulic and pneumatic systems
• Prior experience in manufacturing or industrial automation environments

What We Offer

• Competitive salary and benefits package
• Ongoing technical training and career development opportunities
• Supportive and collaborative team environment
• Hands-on experience with a variety of advanced systems and technologies

Pay: E£10,000.00 - E£20,000.00 per month

Work Location: In person