Technical Support Specialist

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We are looking for a Technical Support & Commissioning Engineer to join our regional team based in the UAE. The role focuses on commissioning Access Control Systems (ACS) projects, providing 2nd level technical support to partners and customers, and delivering operator and technical trainings.

Key Responsibilities

• Commission ACS projects across the MEA Region.
• Provide technical support and troubleshooting in line with SLAs and warranty coverages.
• Develop and conduct technical training courses for partners and customers.
• Support R&D pilots, product release testing, and share knowledge internally.
• Prepare and submit regular checkpoint reports.

Candidate Profile

• Diploma in Electronics (Bachelor's in Electrical/Electronics/IT preferred).
• 3+ years' experience in technical service, commissioning, or troubleshooting in Extra Low Voltage (ELV) solutions.
• Knowledge of IT systems, networking, and databases (Microsoft SQL/Oracle).
• Strong communication, analytical, and problem solving skills.
• Training delivery experience is an advantage.

Seniority level: Associate Employment type: Full time Industry: Wholesale Building Materials Location: Dubai, United Arab Emirates