We are seeking a
Technical Writer with a strong training background
to support our
Knowledge Management initiatives
and documentation needs. This role requires a detail-oriented communicator who can
translate technical information into clear, engaging, and accessible content for a variety of audiences.
The ideal candidate will play a pivotal role in creating and aintaining internal and external documentation, press materials, training content, and process manuals. Experience with
WordPress
,
Learning Management Systems (LMS)
, and creative tools such as
Canva
and
PowerPoint
will be highly beneficial.
Key Responsibilities
-
Develop,organize, and maintain knowledge base content using WordPress and other content management platforms.
-
Create,structure, update, and manage training materials, user manuals, SOPs, and process ocumentation.
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Collaborate with subject matter experts to gather content and ensure technical accuracy.
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Design and prepare training presentations and documentation for internal and external audiences.
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Write and edit press releases, ensuring clarity, tone, and brand consistency.
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Contribute to the implementation and maintenance of Learning Management Systems.
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Ensure all documents comply with internal standards, branding, and accessibility guidelines.
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Support cross-functional teams with tailored content creation needs.
Job Requirements
Must-Have Qualifications:
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Proven experience as a technical writer, preferably in an organization with training or educational functions.
-
Hands-on experience with WordPress for content publishing and site maintenance.
-
Solid understanding of Knowledge Management principles and tools.
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Strong background in creating training content, user guides, how-to documents, and process documentation.
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Familiarity with Learning Management Systems (LMS) and eLearning best practices.
-
Exceptional written and verbal communication skills in Arabic and English.
Nice-to-Have Qualifications
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Proficiency in Canva and/or similar tools for visual content creation.
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Strong PowerPoint skills, with the ability to design and animate effective presentations.
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Background in communications, journalism, instructional design, or related field.
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Experience in writing for both technical and non-technical audiences
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Understanding of SEO principles and content accessibility standards.
Soft Skills & Attributes
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Excellent attention to detail and ability to manage multiple documentation projects.
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Strong organizational and time-management skills.
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Team player with the ability to work independently when required.
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Curious, proactive, and committed to continuous learning and improvement.