Technology Aide

Description:

Job Summary:

Working under the day-to-day supervision of the Technology Specialist, under the overall supervision of the Assistant Director, this is a highly responsible position essential to the successful operation of the library.

Weekend availability and flexible scheduling is mandatory for this position.

Essential Duties and Responsibilities May Include:

• Performs setup, configuration and monitoring tasks as directed on servers and workstations.
• Responds to Equipment Problem reports, including troubleshooting PC and server-based hardware and software problems and repairs and setup of equipment.
• Assists in monitoring internal and external network performance including Wi-Fi.
• Assists Host Pages with Auditorium equipment and printers.
• Other tasks as assigned.

Requirements:

Minimum Qualifications:

• Thorough knowledge of Microsoft Windows and applications.
• Computer Lab or Library experience preferred.
• Hardware, software, network, printing or AV experience preferred.
• Ability to communicate effectively, orally and in writing.
• Ability to work independently once training is complete.
• Ability to work as a member of the Technology Team.
• Strong problem-solving skills.
• Detail oriented.
• Positive service attitude.
• Ability to promote and maintain effective relationships with the public and other staff.
• Ability to understand and correctly interpret Library Policies and Procedures.

Physical Activity Requirements:

[Degree of physical demands (strength) usually associated with the essential functions of the job]

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work. Light Work usually requires walking or standing to a significant degree.