Tele Caller Executive

Job Title: Telecaller
Department: TeleSales
Location: Office No. 922, Nyati Empress, Viman Nagar Rd, Clover Park, Viman Nagar, Pune, Maharashtra 411014
Employment Type: Full-time

Job Summary

We are looking for a Telecaller to handle outbound and inbound calls, generate leads, explain products/services to customers, and maintain good customer relationships. The candidate should have good communication skills and a positive attitude.

Key Responsibilities

• Make outbound calls to prospective customers
• Handle inbound queries and provide information
• Explain products/services clearly to customers
• Maintain customer database and call records in Excel/CRM
• Follow up on leads and convert to sales/appointments
• Resolve customer queries professionally
• Achieve daily/weekly calling and conversion targets
• Coordinate with sales/field teams if required

Eligibility & Requirements

• 12th pass / Graduate
• Fresher or experienced both can apply
• Good verbal communication skills (Hindi/English/regional language)
• Basic computer knowledge & typing skills
• Comfortable working with targets
• Pleasant voice and confident telephone manners

Preferred Skills

• Customer handling skills
• Convincing and negotiation skills
• Active listening skills
• Patience and problem-solving attitude

Job Type: Full-time

Pay: ₹9,160.92 - ₹10,034.08 per month

Benefits:

• Cell phone reimbursement

Work Location: In person