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Job Title: Telecaller
Department: TeleSales
Location: Office No. 922, Nyati Empress, Viman Nagar Rd, Clover Park, Viman Nagar, Pune, Maharashtra 411014
Employment Type: Full-time

Job Summary

We are looking for a Telecaller to handle outbound and inbound calls, generate leads, explain products/services to customers, and maintain good customer relationships. The candidate should have good communication skills and a positive attitude.

Key Responsibilities

  • Make outbound calls to prospective customers
  • Handle inbound queries and provide information
  • Explain products/services clearly to customers
  • Maintain customer database and call records in Excel/CRM
  • Follow up on leads and convert to sales/appointments
  • Resolve customer queries professionally
  • Achieve daily/weekly calling and conversion targets
  • Coordinate with sales/field teams if required

Eligibility & Requirements

  • 12th pass / Graduate
  • Fresher or experienced both can apply
  • Good verbal communication skills (Hindi/English/regional language)
  • Basic computer knowledge & typing skills
  • Comfortable working with targets
  • Pleasant voice and confident telephone manners

Preferred Skills

  • Customer handling skills
  • Convincing and negotiation skills
  • Active listening skills
  • Patience and problem-solving attitude

Job Type: Full-time

Pay: ₹9,160.92 - ₹10,034.08 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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