Tele-sales Agent

Location: Riyadh, Saudi Arabia
Workplace Type: On-site

Department: Sales / Customer Service
Reports To: Customer Service Manager.
Employment Type: Full-Time

Position Summary
We are seeking a motivated and results-driven Tele-Sales Agent to join our team.

The successful candidate will be responsible for contacting potential customers, presenting products or services, and closing sales over the phone while maintaining excellent customer service standards.

Key Responsibilities:

• Achieve monthly and quarterly sales targets through proactive outbound calls, follow-ups and referrals.
• Convert leads into sales by effectively communicating product benefits and addressing customer inquiries and concerns.
• Key skills include excellent bilingual verbal/written communication and active listening abilities.
• Proven sales skills with the ability to negotiate effectively.
• Candidates should be self-driven, resilient in handling rejection, and adaptable to changing scenarios.
• Performance will be measured by sales closed, revenue generated, customer feedback, retention rates, call volume, and conversion rates.
• Shifts flexibility and a willingness to join events, booths, or field activities are highly desired.

Qualifications & Requirements:

• Diploma or Bachelore degree.
• Preferably Previous experience im a customer service or call center role.
• Excellent English language.
• Proficient in using computer systems and software.

About Nestlé Waters & Premium Beverage

The company serves consumers in more than 100 markets with a portfolio of more than 35 brands, including S.Pellegrino, Perrier, Acqua Panna, Sanpellegrino Italian Sparkling Drinks, Maison Perrier, Buxton, Essentia, Levissima, La Vie and Nestlé Pure Life. Building on its heritage and expertise in waters, Nestlé Waters & Premium Beverages is focused on growth in premium and better‑for‑you beverages, creating value for consumers, customers and stakeholders.

Water stewardship is central to the business. Nestlé Waters & Premium Beverages is the only beverage company with all bottling sites certified to the Alliance for Water Stewardship (AWS) Standard. Additionally, the company has implemented around 70 water regeneration projects globally, as part of its ambition to protect and restore more water than it uses, working with local stakeholders and experts to identify shared water challenges and support solutions that build resilience and benefit communities and nature.