Telecaller (Loan Sanction Process)

Position: Telecaller (Loan Sanction Process)

Experience Required: 2 Years

Location: Kondapur

Employment Type: Full-time

About the Company

Investor Groves Private Limited is a fast-growing real estate and financial consultancy based in Hyderabad. We specialise in property buying, selling, renting, and project funding advisory services. Our mission is to empower homebuyers and investors with transparent and reliable property and loan solutions. We operate as a boutique firm offering personalized brokerage and consultancy services.

Role Overview

We are seeking an experienced Telecaller - Loan Sanction Executive with a minimum of 2 years of experience in loan processing, telecalling, or financial services. The candidate will be responsible for handling customer calls, verifying documents, and coordinating loan approvals.

Key Responsibilities

- Make outbound calls to customers regarding loan inquiries and applications.

- Explain loan products, eligibility criteria, interest rates, and documentation requirements.

- Collect and verify customer information and documents necessary for loan sanction.

- Follow up with customers for pending documents or verification details.

- Coordinate with internal teams for loan processing and final approval.

- Maintain daily call logs, follow-up records, and loan tracking sheets.

- Meet monthly targets related to lead conversion and loan sanction amounts.

- Provide excellent customer service and address queries professionally.

Required Skills

- Minimum 2 years of experience in telecalling, loans, banking, or the finance domain.

- Good communication skills in Telugu, English, and Hindi (as required).

- Basic understanding of personal loans, business loans, and gold loans.

- Ability to handle customer objections and provide clear information.

- Proficiency in MS Office and CRM systems is preferred.

- Strong persuasive skills and ability to handle customer interactions effectively.

Qualification

- Minimum: Degree (Any Stream)

- Additional certification in finance or banking is a plus.

Benefits

- Performance-based incentives (optional – to be added if needed)

- Opportunities for career growth in the loan processing and banking sector

Job Type: Full-time

Pay: Up to ₹15,000.00 per month

Work Location: In person