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Telecom Analyst

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Job Title: Telecom Analyst
Position Type: Full-time, Permanent
Location: Karachi, Pakistan
Working Arrangements: Hybrid
Working Hours: 02PM - 10PM

About Valicom
Valicom is a market leader in telecom and technology expense management services for the mid-market and enterprise. Offering the "Clearview" SaaS software platform, plus a full suite of telecom expense and inventory management services, Valicom delivers visibility and control over voice, wireless and data environments.

About the Role
Responsible for daily processes and activities for the Telecom project clients assigned to your team. This includes, but not limited to data entry/processing of telecom invoices (primary job function), account and general ledger coding setup, invoice audit functions, generation of project deliverables, weekly accounts payable activities and general ledger feed generation.

Job Functions:
1) Telecom Invoice Processing (Primary Job Function)

  • Enter monthly invoice payments using client specific guidelines
  • Download invoices form web portals if needed for processing
  • Processing invoices by entering monthly invoice charges using client specific guidelines
  • Cursory audit each invoices while processing for payment

2) Account Set-Up/Obtain Account Information

  • Set up new client account in Valicom system
  • Populate all account information for processing
  • Populate account inventory, locations, and users
  • Determine missing information and follow up

3) Additional Invoice duties

  • Research disconnect or past due vendor notices and contact vendors as necessary
  • Research, file, and send out client credit checks
  • Identify, locate, and obtain missing invoices as necessary
  • Create customized reports per client/PM request

4) Communication

  • Regular communication with your project team via email, messaging, zoom, and phone
  • Communication with Vendors on invoicing, billing inquiries, payment arrangements, etc
  • Communication with Clients on invoicing, coding, or other billing related questions or toprovide information from billing

5) Analysis of telecommunications services (after more advanced training)

  • Evaluate savings opportunities
  • Periodic review of accounts to identify variance, billing issues, etc.
  • Input and manage monthly recurring charge info form CSR records

6) Assist in preparation of project deliverables (after more advanced training)

  • New and pending issues
  • Variance reporting
  • Payment gap reporting
  • Create spreadsheet and database tools to analyze and report audit results
  • Enter contract information for applicable services

Job Type: Full-time

Work Location: In person

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