Telecom Customer Support Advisor (Wave 0)

About the Role

Foundever is gearing up for an exciting new account launch and is looking for driven, high-caliber individuals to be part of Wave 0 — the founding team. This is a rare opportunity to join from the ground up, directly shaping the culture, performance, and success of a brand-new operation. Those who rise to the challenge will be first in line for advancement as the account grows.

Key Responsibilities

• Deliver outstanding customer service while identifying and acting on sales opportunities
• Maintain high performance standards and contribute to the account's successful launch
• Consistently meet and exceed KPIs from day one
• Represent the account with professionalism and a results-driven mindset

Compensation & Benefits

• Salary up to 24,000 EGP gross
• Medical and social insurance
• Significant promotion opportunities given the Wave 0 nature of the account
• Door-to-door transportation is provided for shifts ending from 10 PM to 6 AM
• Employee growth programs and courses
• Training: Fully paid

Requirements

• C1 English level (written and spoken) is required
• Previous experience in sales is preferred
• Rotational shift availability is required
• No commitments for the next 6 months that may affect attendance
• Candidates must fully understand and embrace that this is a Wave 0 launch — dedication, ownership, and long-term commitment are non-negotiable

A Note to Applicants

This role is not for everyone. You will be joining a team responsible for launching and establishing a brand-new account from scratch. If you are looking for a stable, already-running operation, this may not be the right fit. However, if you are ambitious, resilient, and ready to prove yourself from day one — this is exactly where you want to be.