Telecommunications Engineer

At Polystar - Elisa Industriq, we’re looking for a Telecom Engineer to step into a Technical Project Manager role!

Polystar, a subsidiary of Elisa Plc, provides software solutions for telecom and network providers, helping them deliver better customer experience and operate more efficiently.

What you’ll work on:

• Supporting deployments and maintaining business-critical systems for our clients.
• Leading and contributing to customer projects, including system configuration and software upgrades.
• Resolving incidents and service requests and conducting root-cause analysis.
• Collaborating across departments to ensure smooth project execution and high customer satisfaction.
• Acting as a technical spokesperson in meetings and project handovers.
• Driving improvements in system performance and service delivery.

Key Responsibilities:

• Configure and optimize monitoring and OSS products.
• Integrate Polystar’s solutions with third-party tools and cloud-native platforms.
• Perform health checks, volume measurements, and software updates.
• Document system setups and maintain accurate customer information.
• Communicate effectively with internal teams and customers, including reporting and escalation handling.
• Support planning, prioritization, and governance of customer projects.

About You:

• Experience in telecom and a technical background with experience in system configuration, software upgrades, and incident resolution.
• Proficient in majority of the following: core network, customer experience monitoring, SQL and other databases, ETL, Linux, Kubernetes, and in general comfortable with mobile and other networks
• Strong problem-solving skills and a proactive mindset.
• Comfortable leading projects or willing to grow into a leadership role.
• Collaborative team player with excellent communication skills.

Interested? We look forward to hearing from you!

Note that the final candidate will be subject to a background check.