Telehealth Nurse

Job Title: Telehealth Nurse

Duration: 3 months

Hybrid (in office twice a week) once independently working and meeting metrics; M-F 9-6 EST or 10-7 CST

Location:

Cary, NC, USA - 11800 Weston Parkway (B673) (X4F6)

Mandatory Skills

• Must be licensed in NC or TX and in good standing
• Must enjoy repetition in work
• Must have 2 years of direct patient experience
• Must live within one hour of either location
  
  

Describe the day-to-day activities/responsibilities of this position:

• Counsel and educate new/existing patients on specialty drug therapies existing patients on REMS FDA-mandated medications. For some of these medications, as a part of the REMS program, the nurse will read a list of statements to the patient verbatim.
• Help ensure patients and their caregivers are educated on their current therapy, will help ensure medication adherence, will schedule medication refill deliveries and collect copays, if applicable
• Adherence to contracted and accrediting regulations as indicated by drug specification.
• Complete, thorough and accurate documentation utilizing good documentation practice and compliance to industry standards and regulations
• Discuss potential/current side effects with patients to educate about treatment alternatives and facilitate ongoing therapy adherence
• Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, FDA, and/or other governing authorities
• Specialty drug verification and education. Provider/patient conduit to support therapeutic longevity.
• Adherence to patient management programs through call cadence schedules, medication management programing, drug counseling and provider collaboration.
• Maintenance of patient demographic records, medical history and records in accordance to federal HIPAA standards
• Collaboration with Pharmacy Support teams to ensure timely and accurate delivery of specialty drugs
  
  

Are there any particular traits your ideal candidate should have?:

• Must enjoy being on the phone for 8 hours a day
• Must enjoy repetition- will repeat FDA-mandated statements multiple times a day
  
  

Are there any licenses/certifications required/preferred? If so please detail

• Must be licensed in either NC or TX and in good standing
• Must live within one hour of either 11800 Weston Parkway, Cary, NC 27513 or 13501 Park Vista Blvd Ste 150, FTW, TX 76177
  
  

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