Telemarketing Trainee Associate

YOUR JOB:

Cigna is seeking a talented French Speaking Broker Sales Executive to join our team and play a pivotal role in expanding our network of global brokers. In this exciting role, you'll be the driving force behind promoting and delivering Cigna's innovative products to a diverse clientele.

This role will involve relationship building, account management, and engaging in business-to-business (B2B) telephony sales to drive growth and ensure broker satisfaction. The role requires a candidate who can speak fluently in both French and English.

MAIN RESPONSABILITIES:

Relationship Building

• Develop and maintain strong relationships with global brokers to understand their needs and enhance their ability to sell our products.
• Partner with brokers to build their product knowledge and develop go to market strategies.

Account Management

• Provide consistent communication and updates on product changes, company initiatives, and industry trends.
• Conduct outbound telephony sales calls to brokers, facilitating their ability to convey our product benefits effectively to clients.
• Deliver training sessions and support materials that enable brokers to better understand and sell our products.
• Provide solutions and address any queries brokers might have promptly and efficiently.
• Work closely with internal teams, including marketing, product development, and customer support, to ensure brokers receive comprehensive support.
• Act as a liaison between brokers and internal departments to facilitate timely resolution of issues.

SKILLS AND KNOWLEDGE NEEDED:

• Demonstrated ability to develop and maintain strong, productive relationships with global partners, understanding their needs and fostering collaborative success.
• Experience in managing accounts, providing consistent communication on product updates, company initiatives, and industry trends, ensuring client satisfaction and growth.
• Ability to conduct impactful outbound telephony sales calls, clearly articulating product benefits and facilitating client understanding and engagement.
• Skilled in developing and delivering engaging training sessions and support materials that empower partners to effectively understand and promote products.
• Capacity to promptly address partner queries, provide effective solutions, and ensure a seamless experience.
• Ability to work closely with internal teams (marketing, product development, customer support) to ensure comprehensive partner support and facilitate efficient communication.
• Proven ability to act as a liaison between partners and internal departments, ensuring smooth communication and efficient issue resolution.
• Fluent French and English

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.