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Telephone Maintenance Technician

Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.

Job Description

Telecommunications Analyst

Transform technology into opportunity as a Telecommunications Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Telecommunications Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Analyst joining our team to provide unified communication services to our FAA customer.

HOW A TELECOMMUNICATIONS ANALYST WILL MAKE AN IMPACT

Analyzes, maintains, and modifies telecommunications and video systems to meet operational standards.
Monitors the operations of telecommunications and video systems and services of vendors.
Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
Plans, coordinates and performs all moves and installation of telecommunications equipment.
Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
Maintains records and prepares complex reports relevant to the operation of the telecommunications and video systems.
Provides end-user training of telecommunications and video features and functionality.

WHAT YOU’LL NEED TO SUCCEED:

Education: Technical Training, Certification(s) or Degree: Degree in IT related field desirable.
Required Experience: 3+ years of related experience
Required Technical Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital Voice Platforms.
Security Clearance Level: Agency specific - Public Trust and SECRET
Required Skills and Abilities: Communication and problem solving. After hours call out - support.
Preferred Skills: Voice and Video technologies
Location: On Customer Site: ZOA ARTCC (FAA)

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

Work Requirements

Years of Experience

3 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $81,349 - $97,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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