Telesales

Key Responsibilities

• Sales Generation: Proactively contact potential and existing customers (outbound and/or inbound) to present information about our products/services and generate new sales.
• Customer Engagement: Ask questions to understand customer needs and requirements, tailoring product solutions to meet them.
• Achieve Targets: Consistently meet or exceed daily, weekly, and monthly sales quotas and key performance indicators (KPIs).
• Product Knowledge: Maintain expert-level knowledge of our products, services, pricing, and promotional offers.
• Documentation: Accurately record all call information, sales details, customer reactions, and follow-up activities in the CRM system.
• Pipeline Management: Manage a sales pipeline, follow up on leads, and schedule future appointments or callbacks.
• Customer Service: Handle customer inquiries, address complaints, and resolve issues with professionalism and a positive attitude.
• Team Collaboration: Work closely with the Sales Manager and other departments to refine sales strategies and ensure a smooth customer experience

Job Type: Full-time

Pay: AED3,000.00 - AED6,000.00 per month