Telesales

Telesales Agent (Fintech / iGaming)

About The Role

We’re looking for a confident, target-driven Telesales Agent to drive customer acquisition and revenue. You will engage with potential and existing customers, understand their needs, and convert conversations into successful sales while ensuring a high-quality and compliant customer experience.

Key Responsibilities

Make outbound and inbound calls to promote products, offers, and campaigns.

Convert leads into customers through effective pitching and objection handling.

Clearly explain fintech products (wallets, deposits, withdrawals) and iGaming offerings (bonuses, gameplay, account setup).

Follow up on leads from marketing campaigns, referrals, and existing customer base.

Identify and engage high-value/VIP customers, providing personalized service and offers to drive retention and repeat activity.

Build and manage relationships with VIP customers, ensuring a premium and seamless experience.

Maintain accurate call and lead records in CRM systems.

Consistently meet or exceed daily, weekly, and monthly sales targets.

Ensure all interactions adhere to compliance and responsible usage guidelines.

Build strong customer relationships through clear, honest, and solution-oriented communication.

Stay updated on product features, promotions, and competitor offerings.

Key Requirements

2–5 years of telesales / inside sales experience (BPO, fintech, or iGaming preferred).

Strong command of English and Hindi (mandatory for effective sales conversations) .

Proven ability to meet or exceed sales targets.

Strong communication, persuasion, and negotiation skills.

Ability to handle objections and close deals confidently.

Good understanding of digital products or willingness to learn quickly.

Basic computer skills and familiarity with CRM tools and MS Office.

Willingness to work in rotational shifts, including late night shifts, as per business requirements.

What We’re Looking For

Target-oriented and self-motivated individuals.

High energy, resilience, and a positive attitude.

Strong listening skills and customer focus.

Ability to work in a fast-paced, performance-driven environment.

Why Join Us

Attractive incentives and performance-based earnings.

Fast growth opportunities in a high-impact role.

Ongoing training on products, sales, and compliance.

Energetic and supportive team environment.