Telesales Representative (Inbound and Outbond)

Key Responsibilities:

· Contact potential clients through cold calls, present and explain our services, and convert leads into confirmed bookings.

· Attend and manage all incoming calls, WhatsApp messages, emails, and online inquiries from customers.

· Provide clear and accurate information about Dubai Cleans services, prices, and promotions.

· Identify customer needs and recommend suitable cleaning packages or services.

· Convert inbound and outbound leads into confirmed bookings efficiently.

· Maintain accurate customer records in the company’s CRM system.

· Follow up on inquiries and quotations to ensure successful conversion.

· Coordinate with the operations team for scheduling and job assignments.

· Achieve assigned sales targets and contribute to team goals.

· Ensure excellent communication, professionalism, and customer satisfaction.

· Prepare daily and weekly reports on inquiries, conversions, and feedback.

Requirements:

· Mandatory: Minimum 1 year of experience in an International Call Center (handling U.S. or U.K. clients).

· Outbound calls experience is mandatory.

· Fluent English communication skills with a neutral, U.S., or British accent.

· Strong persuasion and negotiation skills to close sales.

· Confident telephone manner and professional attitude.

· Proficient in computer use, including CRM systems, WhatsApp, and email handling.

· Ability to multitask, stay organized, and work in a fast-paced environment.

Candidates available in Dubai can send their CV’s to - careers@dubaiclean.ae

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month