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Teller
- Perform Operations transactions (Cash & Non-Cash) in a timely and accurate manner
- Handle, serve, and provide operational services to clients to ensure high quality of service to meet clients' satisfaction within Bank’s procedures & policies.
- Ensure adherence to branch and regulator policies, recommendations, and CBE regulations.
- Welcome Bank's clients, receive their instructions, validate, and obtain necessary approvals, then forward to concerned departments to ensure final execution on due time.
- Responsible for handling the various operations' transaction in accuracy and efficiency as per bank procedures.
- Handle customer queries & complaints & escalate as appropriate
- Cross Selling of bank products
- Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.
- Safe keeping of all bank valuables.
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