Summary:
About CommunityAmerica Credit Union
At CommunityAmerica, our mission is simple: to guide our Members and communities on a path to thrive, helping them achieve financial peace of mind and confidently pursue financial freedom. We’re more than a credit union, we’re trusted financial partners, committed to personalized guidance, community impact, and member-centric innovation.
Joining CommunityAmerica means becoming part of an award-winning, purpose-driven culture built on collaboration, growth, and service excellence. We invest in our employees’ growth and success, just as we do for our Members.
Duties & Responsibilities:
Frontline Service with Purpose
As a Teller, you will be the welcoming face of CommunityAmerica, delivering friendly, accurate service while handling financial transactions. You’ll build trust, answer questions, and support Members in reaching their financial goals through:
Member-Centered Service – Greet each Member with warmth and professionalism, listen actively, and provide tailored solutions that meet them where they are on their financial journey.-
Relationship-Driven Service Delivery – Connect Members with products, services, and specialists that align with their goals, helping them take the next step toward financial success.
Requirements:
What You’ll Bring
-
Bilingual
-
High school diploma or equivalent required; bachelor’s degree preferred
-
Minimum of 2 years of customer service experience (financial or retail preferred); bachelor’s degree may substitute for experience
-
Cash-handling skills with strong attention to detail
-
Ability to build rapport and respond thoughtfully to Member needs
-
Strong critical thinking and decision-making abilities
-
Self-motivated, with the ability to work independently and collaboratively
-
Excellent verbal and written communication skills
-
Commitment to confidentiality and professionalism
-
Comfort with technology and a willingness to learn new systems