Teller / Customer Service Representative

Location

West Fargo Hornbacher's

Job Description:

Join the Gate City Bank Team at West Fargo Gateway West!

Are you ready to make a difference in the financial lives of others while growing your career? At Gate City Bank, we’re looking for enthusiastic and customer-focused professionals to join our dynamic team. Here, we don’t just offer jobs—we offer a chance to thrive.

What We Offer:

Competitive Pay: The starting pay range for this position is between $17.75- $18.75, with an additional $5/hr for Saturday shifts.
Exceptional Benefits:
- All full-time team members, and qualified part-time team members are eligible for a variety of benefits, including, but not limited to:
  - Medical, dental, and vision insurance options to keep you and your family healthy.
  - Retirement plans with a generous match up to 6%.
  - Paid Time Off to support work-life balance.
  - Additional compensation opportunities, including quarterly incentives.
  - All other benefits can be located at gatecity.bank/careers.

Your Role:

As a valued member of our team, you’ll:

Provide exceptional service by assisting customers with financial transactions and offering tailored banking solutions.
Open new accounts and introduce customers to our innovative products and services.
Maintain accuracy and efficiency in handling cash and managing your drawer.
Address customer inquiries both in-person and over the phone while adhering to privacy and regulatory standards.
Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction.

Your Schedule:

Monday - Friday: 9:15-6:15
Rotating Saturdays: 8:45 AM - 12:15 PM (earn an additional +$5/hour for Saturdays!)

What You Bring:

High school diploma or equivalent.
Strongly preferred experience in customer service, cash handling, or sales.
A keen eye for detail and accuracy.
A genuine passion for creating positive customer experiences.

Why Gate City Bank?

We’re more than a bank—we’re a community dedicated to making a meaningful impact. Our mission is to create a "Better Way of Life" for our customers, communities, and team members. Here, you’ll find a supportive environment where your contributions are valued, and your career can flourish.

Ready to Take the Next Step? Apply today and embark on a rewarding career journey with Gate City Bank!

EOE/including Disability/Vets

Member FDIC

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