Teller - Part-time

Founded in 1902, the Farmers & Merchants Bank & Trust is an independent community bank that has always been a leader in providing personal customer service to its customers. We credit our success to the outstanding, talented team we have developed.

Regular Work Days: Monday - Friday and Saturday rotation

Job Summary: Operate a teller station to perform a variety banking transactions, cross sell bank products, refer customers to appropriate area when needed, follow policies and procedures, provide quality customer service and maintain accurate records.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Customer Relations – Greeting customers in a friendly and professional manner
• Provide accurate and timely customer service.
• Perform customer banking transactions and cross-selling Bank products.
• Receives checks and cash for deposit to savings, checking accounts or loan payments. Verifies deposit amounts, examines checks for endorsement and negotiability.
• Cashes checks and pays money from savings and checking account upon verification of signatures and customer account balances. Inspects all checks, bonds, money orders, savingswithdrawals to determine their negotiability.
• Balancing cash drawer daily.
• Assisting in maintaining security through: a) verification of identification of customers and documents b) complying with all Federal, State and Bank procedures and guidelines c)safekeeping of Bank assets.
• Keeping informed of new and current Bank products and services and other information of interest to customers.
• Stays current on applicable banking regulations and security procedures and practices to prevent fraud or other bank losses and to comply with regulatory requirements.
• Answers customer inquiries and provides information in accordance with bank policies.
• Resolving product or service concerns to ensure customers satisfaction: consulting with supervisor when necessary.
• Responding to inquiries, providing product or service information and ensuring that customers receive the best possible service.
• Performing other duties as assigned or requested

Performance Factors:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily
and should demonstrate the following competencies:

• Ability to provide exceptional customer service to all customers.
• High Level of Confidentiality.
• Ability for high level of accuracy and detail.
• Ability to prioritize workload and manage responsibilities.
• Knowledge of compliance with banking regulations.
• Proficient knowledge of Bank software programs, Microsoft, Office, and office systems.
• Represents the bank in a professional and positive manner.
• Maintains and acceptable attendance record.

Education/Experience:

• High School diploma or equivalent
• Past cash handling and customers service experience is preferred.
• Ability to learn quickly in a fast-paced environment
• PC and keyboard skills
• High level of energy and positive attitude

EOE Statement: Farmers & Merchants Bank & Trust is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, genetic information, pregnancy, protected veteran status or any other characteristic protected by law.

Job Type: Part-time

Pay: From $16.90 per hour

Benefits:

• Paid sick time
• Paid time off

Work Location: In person